Inside Sales

About us: MAPCO is part of the Ambient family of HVAC-focused brands, specializing in high-quality mechanical solutions and exceptional customer service across the Hawaii region. Our team supports customers with industry-leading equipment, technical expertise, and a commitment to reliability. As an Ambient brand, MAPCO employees benefit from a unified culture, shared resources, and a strong support network across all Ambient companies.

About the role: We are searching for an Inside Sales member for our office in Hawaii. This is an exciting opportunity to directly impact our organization and customer outcomes. The successful candidate will have at least 2-4 years of experience in sales, manufacturing and/or engineering. The ability to communicate well and work with others is essential, as this position will interact daily with multiple internal and external teams.

Inside Sales is responsible for the following job duties:

• Advising customers with the proper application and selection of the equipment we sell
• Preparing quotes for equipment based on customer input
• Entering orders for the equipment sold by the Outside Sales Engineers
• Detailed tracking of the order process
• Managing the virtual files for all projects in which assigned salespeople are involved
• Using the selection programs provided by our manufacturers to select and configure equipment for design and quoting to contractors
• Assisting customers with technical support on our product lines and maintaining good working relationships through verbal and written correspondence
• Preparing submittals for equipment sold

Experience:

• Bachelor's Degree (Mechanical, Electrical, or Industrial) is preferred but will consider equivalent job experience
• 2-4 years of experience in sales, manufacturing and/or engineering
• Must be extremely detailed oriented

• Customer service driven
• Solid communication skills, both verbal and written
• Strong computer skills

We offer excellent health benefits, a 401(k) Plan, Paid Time Off, Paid Holidays and flexible scheduling.

Ambient is a collective of HVAC design and implementation experts,
each entity esteemed in their respective regions, with decades 
of experience. Our experts merge craft with care, delivering safety, 
comfort, and highly efficient, sustainable solutions for spaces that 
matter most: healthcare, commercial, and residential. We have over 1k employees across the US and Canada. Ambient provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.