Manage end-to-end order processing for infusion services including patient scheduling, insurance verification, and coordination of drug orders in a fast-paced outpatient setting.
Job Title: Infusion Coordinator
Job Summary: The Infusion Coordinator is responsible for managing the end-to-end order processing for infusion services, including order intake, chart review, insurance eligibility, drug ordering, patient scheduling, and ensuring timely processing of infusion appointments for an assigned physician's office.
Key Responsibilities:
Perform intake duties for infusion orders including creating patient charts, reviewing and entering orders, obtaining clinical requirements, and communicating with prescribers regarding required clinical documentation.
Verify insurance eligibility, obtain clinical requirements for authorizations, and track patients’ progress.
Communicate with patients and providers regarding the status of infusion order.
Perform or assist with enrollment of eligible patients into manufacturer copay assistance programs and/or foundations.
Educate patients concerning pre/post-infusion expectations and answer questions regarding patient appointments.
Schedule patient appointments for infusion services.
Coordinate drug orders prior to infusion appointments.
Schedule:
Full-time day shift, Monday-Friday
Potential to become hybrid
Qualifications:
High school diploma or equivalent
Minimum of one year of experience with patient scheduling and insurance verification for medical services, with general knowledge of ICD10 and CPT codes. Infusion experience is a plus.
Stable work history
Knowledge of medical terminology and clinical documentation review
Strong organizational skills
Detail-oriented
Ability to commute to Lone Tree, Colorado
Ability to multitask and work well in a fast-paced setting
What We Offer:
Competitive pay + health insurance + 401k matching
Paid time off and paid holidays
Monday–Friday schedule
Growth opportunities in a stable outpatient setting
Fun work environment
Nira Medical partners with premier neurological service providers, like Central Texas Neurology Consultants, to streamline patient access to specialized neurological care and infusion therapy. Focused on improving patient outcomes, our platform caters to healthcare providers and patients alike, ensuring that cutting-edge treatment options are efficiently delivered and managed.
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