Infrastructure Specialist

About Us

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We're looking for an Infrastructure Specialist to join our IT team and play a hands-on role in supporting and developing our IT infrastructure. You'll work across servers, networking, and end-user support, helping to keep our systems running smoothly while contributing to improvement projects.

This is a great opportunity for someone with a few years of experience who wants to deepen their technical skills in a varied, practical role. Your work will directly support our operational performance, ensuring stable, secure, and high-quality IT outcomes for our people and our business.

Key responsibilities

• Maintain and improve core infrastructure including Active Directory, VMware virtualisation, Windows Server environments, and Microsoft 365.
• Manage and troubleshoot network infrastructure such as switches, firewalls, VLANs, and wireless systems.
• Administer hosted and cloud-based solutions, ensuring they align with business and technical requirements.
• Support and maintain backup and disaster recovery solutions to ensure operational resilience.
• Deliver technical support across network environments, including WAN/LAN connectivity, routers, firewalls, remote management, and security.
• Implement and support remote access solutions such as VPN and Terminal Services.
• Monitor system alerts and notifications, responding promptly through established service ticket processes.
• Provide escalation support for complex technical issues raised by the service desk.
• Maintain and regularly update system documentation.
• Participate in change management processes and contribute to infrastructure projects.
• Communicate effectively with stakeholders, keeping them informed of incident progress, changes, or planned outages.
• Pursue relevant industry certifications as part of ongoing professional development.
• Assist in fulfilling security and compliance requirements.

Requirements

Required Experience and Skills

• You should have around 3–5 years of experience in an infrastructure or systems administration role. We're looking for demonstrated ability in the following areas:
• Windows Server administration (2016/2019/2022), including installation, configuration, patching, and troubleshooting.
• Strong knowledge of Active Directory, Group Policy, DNS, and DHCP.
• Experience with VMware vSphere, including managing ESXi hosts, vCenter, and virtual machine lifecycle.
• Familiarity with Microsoft 365 administration, particularly Exchange Online, Entra ID (Azure AD), and related security features.
• Solid understanding of TCP/IP, VLANs, routing, and switching concepts.
• Hands-on experience configuring and troubleshooting enterprise network equipment including firewalls.
• Experience with backup and recovery solutions and storage technologies (SAN/NAS).
• Understanding of ITIL principles for incident, problem, and change management.
• Ability to work in a team and communicate effectively with both technical and non-technical audiences.
• Strong problem-solving skills and ability to troubleshoot under pressure.
• Ability to work independently and show initiative in planning and prioritising work.

Desirable

• Experience with PowerShell scripting for automation and administration tasks.
• Familiarity with endpoint management tools such as SCCM or Intune.
• Exposure to hybrid cloud environments or Azure IaaS.
• Knowledge of security frameworks and compliance requirements (e.g., ISO 27001).
• Experience with enterprise antivirus, EDR, or SIEM solutions.

Certifications

Formal qualifications aren't essential, but relevant certifications would be advantageous. These might include Microsoft certifications (such as AZ-104, AZ-800/801, or MS-102), VMware VCP, Cisco CCNA, or CompTIA Network+ and Security+.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Benefits

What can KM offer you?

We're proud to be Certified™ by Great Place To Work®, reflecting the commitment we make to building a positive, inclusive and empowering culture.

At Konica Minolta you will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you require any adjustments/assistance during the recruitment process, please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Every day at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.