Infrastructure Reliability Engineer

About Whop

Our mission is to deliver everyone a sustainable income. We've paid out over $2B to online business owners and we're growing fast. Our engineering team is small, but we are running some of the most critical payment rails on the internet. We ship fast and own what we build.

About the role

When millions of people run their businesses on what you ship, downtime is not an option. Reliability is a core tenet of our infra team. You’ll be building the systems that allow us to scale another 100x while maintaining the reliability that our users’ livelihoods depend on. You’ll ship real outcomes with judgment, taste, and a steady hand under pressure.

What you'll do:

• Own uptime for our infrastructure
• Upgrade our observability and monitoring stack to better understand system health
• Improve systems around error collection and real-time alerting
• Design staged rollout and rollback systems to improve safety of production deployments
• Harden our infrastructure against real-world threats and implement guardrails that keep production safe
• Speed up performance of critical systems: better infra, code optimization, caching, etc.
• Work with product teams to make development faster and safer
• Create standards around real-time event collection for use in insights and experimentation

You'll thrive here if you

• Have scaled systems with serious traffic
• Care about reliability but know when to ship the simple fix
• Have strong systems fundamentals: databases, caching, load balancing, observability
• Understand security in depth and maybe even enjoy reading about the latest CVEs
• Can jump into Rails, Next.js, or Rust when needed
• Take ownership from the root cause through permanent fix
• Love digging into the metrics to solve problems

Why now

The architecture that got us to $2B in payouts won't get us to $200B. We need infrastructure that can handle platform-scale volume while maintaining the reliability that people's businesses depend on.

The decisions you make in the next 12 months will define Whop's technical foundation for the next decade. You'll have the freedom to try new approaches, the mandate to raise the bar, and the ownership to see it through.

Benefits Overview

✅ Minimum cash comp of $250,000K + a competitive equity package

❤️ Unlimited PTO, with full health, vision, dental coverage

💪 Free access to Equinox

🏠 $9k annual rent stipend if you live near the office

🏢 State of the art in-person office with stocked pantry in the historic Domino Sugar Factory

🍕 Lunch & dinner paid for Monday thru Friday

💻 Ramp card to get you the latest Macbook Pro & tech accessories