Information Management Administrator

Sword is a leading provider of business technology solutions within the Energy, Public and Finance sectors, driving real transformational change for our clients. We combine proven technology, specialist teams, and domain expertise to deliver strong foundations across platforms, data, and business applications.

Our people are problem-solvers, collaborators, and innovators — passionate about using technology and data to make our clients’ businesses work smarter, safer, and more efficiently.

About the role:

As an Information Management Administrator, you’ll play a key role in supporting how information and data are organised, governed, and accessed across a dynamic energy operator.

Working within our Information & Data Services team, you’ll help ensure that engineering and business data remains accurate, controlled, and compliant — enabling smarter decisions and smoother project delivery.

You’ll work across platforms such as SharePoint and EDMS, support access and compliance processes, and help embed best practices that strengthen data quality and information governance across the organisation.

As an Information Management Administrator, you will:

• Manage Information Management (IM) support tickets, ensuring requests and queries are processed efficiently.
• Administer SharePoint and EDMS access, maintaining appropriate permissions and controls.
• Conduct application compliance checks and manage access control matrices.
• Support reporting and tracking for IM and data-related activities.
• Resolve end-user queries and escalations, ensuring high-quality service delivery.
• Maintain and update the Company Management System, supporting document quality control and approvals.
• Manage records archiving and retention, ensuring compliance with lifecycle and metadata requirements.
• Assist with security reviews and data quality checks, ensuring adherence to company standards.

Requirements

• Experience or strong interest in Information or Data Management, ideally within the energy or engineering sector.
• Familiarity with EDMS platforms (e.g. SharePoint, Documentum, or similar) and an understanding of permissions, metadata, and document lifecycle management.
• Awareness of information governance principles, including access control, versioning, and retention policies.
• A methodical, detail-oriented approach with strong organisational and problem-solving abilities.
• Excellent communication and interpersonal skills, with a focus on collaboration and support.
• Self-motivation and the ability to work independently while managing multiple priorities.
• A relevant degree or qualification (e.g. Information Management, Business Administration, Data Analysis) or equivalent hands-on experience.

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.  

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.  In addition to a Competitive Salary, here's what you can expect as part of our benefits package: 

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. 
• Flexible working: Flexible work arrangements to support your work-life balance.  We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. 
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…. 

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. 

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. 

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