Industrial Engineer

At MyRunway, we move fast, solve problems quickly and care deeply about creating an incredible experience for our customers. We’re looking for an Industrial Engineer who is obsessed with systems, efficiency and finding smarter ways of doing things.

This role is perfect for someone who loves solving operational puzzles, working with data and building processes that help teams perform at a higher level. You’ll work closely with our Operations, Warehouse, Customer Service and Tech teams to improve the way we work across the business.

You need to be someone who is highly analytical but also practical. Someone who can identify a problem, dig into the root cause and then actually help implement a better solution, not just build a spreadsheet about it

Requirements

WHAT YOU’LL OWN

Warehouse & Operations Optimisation

• Analyse warehouse workflows and identify opportunities to improve efficiency, productivity and accuracy

• Improve picking, packing, receiving and returns processes

• Reduce bottlenecks and unnecessary manual work

• Assist with warehouse layout and flow improvements

• Support stock accuracy and inventory optimisation initiatives

Reporting & Data Analysis

• Build and maintain operational reports and dashboards

• Analyse operational trends, performance metrics and productivity data

• Identify areas where costs, time or waste can be reduced

• Monitor key operational KPIs and provide actionable insights

Logistics & Customer Experience

• Assist in improving customer delivery times (CDT)

• Analyse courier performance and delivery trends

• Help improve exception handling and operational communication flows

• Support process improvements that positively impact customer experience

Systems & Process Improvement

• Work closely with operational and tech teams to improve internal systems

• Map out operational processes and identify gaps or inefficiencies

• Help automate manual processes where possible

• Assist with implementation and rollout of operational projects and new workflows

Cross-Functional Collaboration

• Work closely with warehouse leaders, customer service, tech and leadership teams

• Support operational problem-solving across departments

• Help create scalable systems that support company growth

WHO YOU ARE

You’ll fit right in if you are:

• Degree in Industrial Engineering or related field

• Strong analytical and problem-solving ability

• High attention to detail

• Comfortable working with large amounts of data

• Strong Excel / Google Sheets skills

• Ability to think both strategically and practically

• Someone proactive who takes ownership and initiative

• Strong communication skills

• Ability to work in a fast-paced environment and adapt quickly

BONUS POINTS IF YOU HAVE

• Experience in e-commerce, logistics, warehousing or retail operations

• Experience with process mapping or workflow optimisation

• SQL, Power BI or data visualisation experience

• Lean / Six Sigma knowledge

• Experience working with operational systems or automation tools

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

• Processes become faster, smoother and more scalable

• Operational bottlenecks are proactively identified and solved

• Teams have better visibility through reporting and data

• Productivity and efficiency improve over time

• Customers experience faster and more reliable service

WHY JOIN MYRUNWAY

We’re a fast-moving e-commerce company where no two days are the same. You’ll get exposure to multiple parts of the business and have the opportunity to work on meaningful projects that make a real impact.

We care about people who are:

• Smart

• Humble

• Driven

• Curious

• Solutions-focused

• Willing to roll up their sleeves and get stuff done

If you enjoy solving problems, improving systems and making things work better, we’d love to hear from you.

Runway is committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.