Industrial Account Manager (Entry Level)

Industrial Account Manager (Entry Level)
Location: Cleveland, OH
Salary: $60,000 - $65,000 + Annual Bonus + Company Vehicle + Incredible Benefits
Benefits: 100% Employer Paid Medical, Dental, Vision, 401(K) w/match, Holidays, PTO, Company Truck 
Job Type: Full-Time
Travel: 20-40% depending on client needs; Great Lakes region & New England
Start Date: ASAP
Sponsorship is not available

Industrial Account Manager (Entry Level) Description 

Our client is seeking an Industrial Account Manager to join a long-standing, recession-resistant industrial organization known for reliability, consistency, and strong customer partnerships.  This role is ideal for a professional who enjoys supporting customers, building trust, and delivering dependable service. You’ll serve as a primary point of contact for steel mills and industrial clients, working closely with internal operations and logistics teams to ensure customer needs are met accurately, on time, and with care. With incredible benefits, a strong emphasis on work-life balance, and a leadership team focused on internal growth and promotion, this position offers both professional development and long-term career advancement.

Industrial Account Manager (Entry Level) Responsibilities

•    Act as primary contact for steel mill and industrial accounts
•    Build and maintain trusted, long-term customer relationships
•    Communicate customer needs internally across operations and logistics
•    Coordinate delivery, product specifications, and service expectations
•    Conduct regular customer visits and check-ins
•    Monitor account activity, feedback, and service levels; resolve issues proactively
•    Identify opportunities to expand existing accounts
•    Prepare quotes, proposals, and account documentation
•    Track customer feedback and market trends
•    Support leadership with pricing, renewals, and contracts
•    Represent the company at customer meetings and industry events
•    Continuously develop product, operational, and industry knowledge

Industrial Account Manager (Entry Level) Qualifications

•    Bachelor’s degree required
•    Experience or strong interest in industrial, manufacturing, or raw materials operations
•    Proven client-facing skills and professional demeanor required 
•    Willingness and ability to travel locally and domestically (20–40%) required 
•    Valid driver’s license required