Inbound Sales Executive

We're looking for a motivated and results-driven Inbound Sales Executive to join our growing sales team in Crewe, United Kingdom. In this role, you will be responsible for managing inbound customer inquiries, qualifying leads, and converting prospects into loyal customers. You will work in a fast-paced environment where your ability to build relationships, communicate effectively, and close deals will directly impact your success and our organisation's growth.

• Respond promptly to inbound customer inquiries via phone, email, and chat, providing professional and courteous service
• Qualify leads by understanding customer needs and determining fit with our products and services
• Deliver compelling product presentations and demonstrations tailored to customer requirements
• Negotiate pricing and contract terms to close sales while maintaining profitability
• Maintain accurate and detailed records of all customer interactions and transactions in our CRM system
• Meet and exceed monthly sales targets and key performance indicators (KPIs)
• Build and nurture long-term customer relationships to encourage repeat business and referrals
• Collaborate with the sales team and other departments to ensure seamless customer onboarding and satisfaction
• Identify upselling and cross-selling opportunities within the existing customer base
• Continuously update product knowledge and stay informed about market trends and competitor offerings

• 2-3 years of proven experience in inbound sales or outbound sales
• Demonstrated track record of meeting or exceeding sales quotas and revenue targets
• Proficiency with CRM software and sales automation tools
• Excellent verbal and written communication skills with strong presentation abilities
• Active listening and consultative selling skills with the ability to understand customer pain points
• Strong organisational and time management skills with the ability to prioritise multiple tasks
• Problem-solving mindset with a customer-focused approach to handling objections
• Ability to work independently and as part of a collaborative team in a target-driven environment
• Sales certifications or professional development in sales techniques (preferred)

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.