Implementation Specialist

About the Department:

The Multi-brand sales team are a fun, collaborative and hard-working group who strive to meet the fleet needs of major corporates, public sector and not for profit organisations in the UK.  Working with prospective new customers through to long term existing customers, from funding to fleet management and mobility, our team will consult, support, and offer a blend of products and services, that together attract new customers and help drive our existing customer’s fleet ambitions forward.

Role in a nutshell:

An opportunity to oversee and support the onboarding of new multi-Brand customers into KINTO. You’ll be responsible for the delivery of projects to onboard new business and customer contract renewals. This requires undertaking the planning, implementation, and tracking of the onboardings through to satisfactory completion in the eyes of our customer and our business.  To enable you to do this, you will be working closely with the Implementation Manager and all those that will be impacted by the project deliverables, ensuring buy-in, commitment and passion for the project objectives, creating an atmosphere for fostering initiative, ownership, and innovation.

What you will be doing:

• Support the project team to prioritise project deliverables, tasks outstanding, resources available, navigate obstacles or barriers, and adhere to deadlines.
• Assemble project teams according to project needs and establish a team culture that allows the teams to achieve objectives.
• Build and maintain professional relationships with suppliers, clients, and external contractors in addition to internal resources, ensuring a cohesive approach.
• Create an environment and culture where the project team are encouraged to think creatively and challenge the status quo. Leading by example, encourage the project team members to buy into the concept and objectives of the project.
• Produce regular project status reports to communicate progress, risks, expectations, timelines, milestones, and other key project metrics as required to clients, key stakeholders and team members.

Experience you will gain:

• Project Management (Prince 2)
• Stakeholder engagement (internal and external)
• End to end understanding of KINTO business processes
• Fleet Management product & services knowledge

Requirements

Experience Required:

Essential:

• Highly computer literate – MS word, excel and PowerPoint.
• A passion and enthusiasm to learn the world of fleet, leasing and mobility

Desirable:

• MS project & visio
• Sales ability

Skills & Behaviours:

Essential:

• Excellent written and verbal English skills with keen attention to detail
• Ability to work under pressure and to tight deadlines
• Excellent organisational skills with demonstrated ability to execute projects on time and to quality commitments
• Strong interpersonal, communication and facilitation skills

Desirable:

• Natural self-starter
• Work without direct supervision and on own initiative

Please be advised that the role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services.

Benefits

• Competitive starting salary
• 25 days holiday + 8 days bank holiday
• Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution
• Additional Company Car Scheme following passing of probation
• Private Medical Cover
• Life assurance scheme
• Discounts on different retailers
• Wellbeing hour each month
• Discounts on Toyota & Lexus cars
• Volunteer Days
• Wellbeing events
• Employee assistance programmes
• Free fruit in the office
• Free onsite car parking
• Working Hours 37.5 per week Monday - Friday
• Hybrid working policy 2 days from home each week should you want to after one months service

KINTO UK is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Our Recruitment Process:

At KINTO we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all.

Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to meet your accessibility needs.

Some examples of how we might be able to help are listed below:

• Providing a copy of interview questions before the interview
• Organising a time and location that best suits you
• Allowing additional time for the assessment and interview
• We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self.

On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.