Implementation Specialist | TCS Software BMS

Implementation Specialist

The Implementation Specialist works with customers to implement new software setups, and perform all necessary configurations and staff training to enable assigned customers Go-Live on respective TCS software platforms. The Implementation Specialist will utilize relevant skill sets, alongside working with various team members to deliver these expectations.

Here is more of what you’ll get to do:

• Perform assigned software setup and configuration
• Set timeline with customers to meet expectations.
• Schedule expected Go-Live dates.
• Schedule and conduct setup and training calls or onsite visit(s) that will meet the set timeline.
• Communicate required tasks and progress with customers and the Implementation Team.
• Guide the customer on the best practices of using our products.
• Coordinate needed tasks with the Implementation Team to meet the timeline expectations of the customer and TCS.

You’ll thrive in this role if you have:

• Training/Teaching experience
• Working knowledge of Microsoft Office Suite
• Proficient in Microsoft Excel
• Basic Accounting knowledge
• Tire & Wheel industry experience a plus
• Organizational, Time management, & Project management skills
• Good Written and Oral communication skills
• Self-motivated and ability to work cohesively with team members
• Associate or Bachelor’s degree in a related field

Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!

Who are we?

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. 

Our family of brands includes Dealer Spike, ARI Network Services, Inc. (ARI), Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Auction123, Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV.

We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.

In this role, you’ll be working with our TCS brand who delivers industry leading website and software solutions to more than 20,000 automotive tire and wheel dealers.

LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.