Implementation Project Manager

Everybody matters
We beat expectations
Innovation built on a foundation
Cards on the table, always
"The smartest systems from the most 
comprehensive data built by the best people”

Implementation Project Manager

Remote Role - ( Headquarters - Pittsburgh, PA )

Salary $70-85K

About Us

BlastPoint is a B2B data analytics startup located in the East Liberty neighborhood of Pittsburgh. We give companies the power to solve business problems through discovering the humans in their data and understanding how they think. Serving diverse industries including energy, retail, finance, and transportation, BlastPoint’s software platform helps companies plan solutions to customer-facing challenges, from encouraging green behavior to managing customers’ financial stress. Founded in 2016 by Carnegie Mellon Alumni, we are a tight-knit, forward-thinking team.

 Why You Should Work for Us

• Solve Challenging Problems: BlastPoint’s platform incorporates cutting-edge approaches to geospatial data, psychographic clustering, data enrichment and a dynamic visualization environment, all at scale. We’re working to break new ground by pulling insights from high-dimensional data. And we’re pushing ourselves to try new and better ways to approach every step of our process.
• Have An Impact: Small but mighty, BlastPoint’s growth is due to big companies increasingly trusting us with supporting key decisions using their most sensitive data.  What we do positively impacts the lives of millions of Americans (and beyond).
• Make Positive Change in the World: Our solutions reduce paper consumption, help struggling families pay their bills, and promote clean energy.  We also offer our platform for free to nonprofits and civic-oriented organizations.
• Employee-Focused Culture: We support the individual needs of our team, offering schedule and work-from-home flexibility, health insurance, 401K, and three weeks of PTO.  We also tailor growth opportunities, from skills training to industry conferences.
• Equal Opportunity Employer: BlastPoint is committed to creating an inclusive and diverse workplace, ensuring equal employment opportunities for individuals regardless of race, color, religion, sex, national origin, age, disability, or genetics.

Job Description

The Implementation Project Manager plays a critical role in managing customer data onboarding projects, working closely with both internal teams and external clients. This external-facing position involves engaging with customers to facilitate data integration, ensuring project timelines are met, and supporting the overall onboarding process. The ideal candidate should possess strong project management skills, have a good understanding of data, and be able to communicate effectively with both technical and non-technical teams.

Primary duties for this position include:

• Work closely with the Customer Success, Business Development Analysts, Data Science, and Data Engineering teams to develop business-focused data solutions and customer-specific data strategies.
• Lead customer-facing meetings to gather client requirements, document use cases and business requirements, and align expectations.
• Work closely with the data science team to drive data requirements for the modules.
• Collaborate with clients to understand their data landscape, provide guidance on data preparation for onboarding, and identify any gaps in client data that may impact analysis.
• Perform data mapping between client-provided attributes and BlastPoint's required data structures to ensure accurate data integration.
• Support data onboarding processes by creating, reviewing, and refining attribute metadata as needed.
• Facilitate internal knowledge transfer and comprehensive documentation.
• Utilizing Asana, manage multiple client projects in an agile fashion, ensuring timely and accurate delivery of data onboarding tasks.
• Monitor project timelines and communicate progress, risks, and issues to clients and internal stakeholders.
• Develop new processes and improve existing workflows to enhance the efficiency and quality of the onboarding experience.
• Support Product Feedback loops by identifying common onboarding pain points and uncovering systemic improvement opportunities (e.g., external vendor dependencies, schema updates, automation needs).

Professional Requirements

• 3+ years of experience in project management, data onboarding, or a similar role, in a customer-facing capacity.
• Familiarity with data mapping, data integration, and data quality best practices.
• Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Ability to translate technical requirements for non-technical audiences.
• Strong organizational skills with the ability to manage 10-15 projects simultaneously.
• Proactive problem solver able to adapt processes to client maturity levels.
• Strong relationship-building skills with both client and internal teams.
• Skilled in expectation-setting, especially around data readiness and modeling constraints.
• Proficiency in project management tools (specifically Asana) and data analysis tools (e.g., Excel).
• Proficiency with Google Workspace products (Sheets, Docs, Slides, Drive, etc.).
• Experience leveraging AI tools
• Experience reading and understanding SOWs (Statement of Work)
• Willingness to travel periodically (2-4 times annually).

Preferred Skills and Experience

• Experience in a data services or SaaS environment.
• Familiarity with data science and data engineering concepts.
• Project management certification (PMP, Agile, etc.) is a plus.