As a CPQ Implementation Specialist, you will work with project managers and business analysts to deliver implementation projects. You will also provide mentoring sessions to customers and respond to their ad-hoc requests, offering subject matter expertise and guidance. The role involves managing multiple tasks, troubleshooting, and documenting solutions.

Our customers are manufacturing companies, so daily activities include analysing, designing, and delivering solutions specific to customers’ products, services, pricing, business rules, and selling process objectives.

The successful candidate will likely have experience in manufacturing or engineering. They will be inquisitive, a logical thinker, have an interest in process improvement, and how products are manufactured and sold.

Responsibilities

Contribute to the Professional Services team by providing excellent customer service and support
Review, analyse, and evaluate customer business requirements, product compatibility rules and solution objectives
Participate in ongoing implementation team decisions and internal projects
Lead implementation-specific activities and workshops with new and existing customers
Input issues and case data into customer-facing and internal issue-tracking applications.

Bachelor's degree or equivalent experience
Experience in Manufacturing or Engineering
Fluent in English and Dutch
Some travel to clients
Strong interpersonal and communication skills
Technical aptitude and ability to learn new software quickly

Preferred

Familiarity with CPQ products or Product Configurators
Experience in JavaScript, CSS, HTML, and SQL.
Knowledge of technology, such as internet technologies and web applications

All your information will be kept confidential according to EEO guidelines. Qualified applicants will be asked to complete a 30-minute online assessment as a part of your application.

Implementation Consultant