Implementation Consultant

TLDR

Drive technical solutions by leading implementation projects within a dynamic team, while advocating for customer needs and fostering collaboration across diverse teams.

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

 

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

 
WHY BOX NEEDS YOU

We have a dynamic team of consultants and technologists who are dedicated to making our customers successful, but our customers' needs are getting even more sophisticated and technically complex.  We are looking to add more consultative muscle to the Implementation Consulting team in order to solve our customers' most complex challenges through the application of thought leadership and technical domain expertise.  

WHAT YOU'LL DO
 
You are a customer advocate and are motivated by helping others succeed. You listen well, ask questions, and translate business needs into something that you can execute against. You build trusting relationships and are not afraid to advise a customer on how to improve their strategy when they might not be acting in their own best interest. You are comfortable being the liaison between multiple distinct teams that have competing priorities. You are persuasive, professional, flexible, and detailed, and you are ready to join a strong team that's influencing the long-term success of the company.
 
WHO YOU ARE
  • You have 4+ years in software implementation or Consulting. 
  • You have at least 2+ years in SaaS industry
  • You have led multiple complex projects or initiatives at once while still being laser-focused on detail.
  • You are an excellent multi-tasker and thrive in a fast-paced, ever-changing environment.
  • You are experienced in customer-facing presentations and have a consistent record of working with senior leaders.
  • Fluent in English

 

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

BENEFITS 

  • Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street; www.whitecollarfactory.com and other European offices in Paris, Munich, Amsterdam, and Warsaw.

 

EQUAL OPPORTUNITY 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

 

#LI-EMEA

Box is a leader in Intelligent Content Management, offering a platform that empowers organizations to enhance collaboration and manage their content lifecycles effectively. Targeted at enterprise clients, Box leverages enterprise AI to streamline business workflows and facilitate secure content management, making it a crucial partner in digital transformation.

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