IFS/iPipeline Specialist
TLDR
Leverage your expertise in IFS and iGrafx to streamline service requests and automate workflows while collaborating with teams to enhance business processes.
Job Description: IFS/iPipeline Specialist
Position Overview
Key Responsibilities
- Manage and support IFS/iPipeline product implementations across business units.
- Handle service requests and ensure timely resolution in line with SLAs.
- Oversee deployment activities, including planning, execution, and post-deployment support.
- Collaborate with cross-functional teams to integrate and optimize related modules.
- Design, document, and maintain workflows using iGrafx for process automation and efficiency.
- Provide technical guidance, troubleshooting, and continuous improvement recommendations.
- Ensure compliance with organizational standards and best practices in system management.
Required Skills & Qualifications
- Strong knowledge of IFS/iPipeline product suite.
- Experience in service request handling and deployment management.
- Familiarity with related modules and their integration points.
- Proficiency in workflow design tools, particularly iGrafx.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Ability to work independently and manage multiple priorities.
Preferred Qualifications
- Prior experience in financial services or insurance domain.
- Exposure to process optimization and automation projects.
- Knowledge of ITIL practices for service management.
Qode is a technology-driven platform that transforms how recruiters and candidates connect by leveraging data and automation. Our solutions streamline the hiring process through machine learning, creating private talent pools and automating workflows, ultimately enhancing the quality of candidate evaluation and decision-making. With our no-code tools, we empower organizations to develop tailored recruitment strategies without needing extensive technical skills.
- Industry
- Internet Software & Services