Identity & Access Management (IAM) Engineer

• User Access Management
• Provision, modify, and revoke user accounts across applications, cloud services, and internal platforms.
• Manage role-based access control (RBAC), SSO, MFA, and Identity Federation using tools such as Azure AD, Keycloak, and Google Workspace.
• Security & Compliance
• Regularly audit access permissions to ensure compliance with security policies and regulatory standards.
• Identify and fix security-related issues, including unauthorized access or privilege escalation risks.
• Collaborate with security and compliance teams to ensure adherence to frameworks (e.g., ISO, SOC, Vanta).
• Application & Cloud Access Administration
• Manage access across platforms including:
• Cloud Services: AWS, GCP, Azure, Digital Ocean, Hetzner, OVHCloud
• Collaboration Tools: Slack, Zoom, Office 365, Google Workspace, Lark, Figma, Creative Cloud
• DevOps & Development Tools: GitLab, AWX, Postman, BrowserStack, Cursor, Qase
• Security & Monitoring: Cloudflare, Grafana, BitDefender, Mosyle, Sentry, Vanta, Qualys
• Productivity & Others: Staff Timer, ShutterStock, MouseFlow, Intercom, HubSpot, Zendesk, Stripe, LinkedIn Sales Navigator
• Incident Response & Troubleshooting
• Act as the first point of contact for access-related incidents and escalations.
• Investigate and resolve login, permission, and authentication issues across integrated platforms.
• Coordinate with IT, DevOps, and Security teams for timely resolution.
• Automation & Process Improvements
• Implement automation for provisioning/de-provisioning (GitLab CI/CD, AWX, or scripting).
• Continuously improve access workflows to reduce manual interventions.
• Vendor & Integration Management
• Manage licenses and subscriptions for access-controlled applications.
• Collaborate with vendors (Twilio/SendGrid, Telesign, Apple/Google Developer Accounts) to ensure smooth operations.

Requirements

• Bachelor’s degree in Computer Science, Information Security, or related field.
• 3–5 years of experience in IT administration, Identity & Access Management (IAM), or related roles.
• Strong knowledge of SSO, MFA, IAM protocols (SAML, OAuth, OpenID Connect).
• Hands-on experience with Azure AD, Keycloak, Okta (or similar).
• Familiarity with cloud platforms (AWS, GCP, Azure) and DevOps tools.
• Working knowledge of security compliance frameworks and auditing.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and documentation abilities.

Preferred Skills

• Experience with automation scripting (Python, Bash, PowerShell).
• Knowledge of Zero Trust security models.
• Exposure to enterprise compliance tools like Vanta, Qualys.
• Prior experience in managing global SaaS applications and licenses.