Hybrid Field Interviewer

Do you have a passion for serving your local community?
Do you come from a background in social services or community outreach?
Do you value flexibility, autonomy, and meaningful work?

If so, the Field Interviewer opportunity at Vital Research could be the perfect fit for you!

About Us

Since 1982, Vital Research has been on a mission to create vibrant communities by ensuring all voices and experiences are represented through inclusive social science research and evaluation. Our core services of evaluation design and research methodology, data collection, and results dissemination allow us to achieve our vision: a world where every person is valued and has equal opportunity to live life to its fullest.

About the Role

Field Interviewers play a key role in collecting confidential survey data that informs critical social research. This role requires empathy, clear and transparent verbal communication skills, and the ability to be a self-starter. This is a flexible, autonomous, independent contractor role where you set your own schedule and work at your own pace.

Using a company-provided tablet and software, Field Interviewers contact pre-identified participants to conduct surveys either in-person, over the phone, or via Zoom videoconference. As you collect participant answers, you’ll collaborate with our internal research team to ensure high-quality, ethical data collection that helps elevate underserved voices, contributing to the overall success of the research team.

About the Project

Vital Research, in partnership with the State of Delaware, is seeking contracted Field Interviewers for a statewide project focused on assessing the quality of life and satisfaction among individuals receiving state-supported services. The project will begin with a mandatory 3-day virtual training from February 3-5, 2026, and will continue through May of 2026 (or until all surveys are completed).

The goal of this initiative is to gather meaningful feedback to inform and improve service delivery in key areas such as:

• Access to essential services
• Communication with providers and case managers
• Choice and quality of services
• Medical transportation
• Personal safety
• Community inclusion and empowerment

You can learn more about the project by visiting the link(s) below:

• National Core Indicators -Aging and Disabilities (NCI-AD)

Key Responsibilities

• Reach out to participants from a provided list and schedule/complete in-person surveys
• Conduct 1 survey per day or 5 surveys per week using assigned tools and protocols
• Must be able to conduct surveys in all interview modes (phone, in-person, or video conferencing) based on participant preference.

• Organizing and managing your interview schedule independently.

• Accurately capture participant responses using company-provided tablets and software, with high attention to detail and confidentiality
• Maintain professionalism, empathy, and cultural sensitivity in all interactions
• Communicate regularly with the research team for updates and support
• Utilize provided translation service to administer surveys as needed to non-English-speaking participants, undergoing training to use systems properly.
• Ensuring compliance with confidentiality, federal HIPAA regulations, and data security requirements.

This Role May Be a Great Fit If You:

• Self-driven and comfortable working independently in a remote environment.

• Tech-savvy with proficiency in Zoom and other web-based platforms like Salesforce.

• Have experience conducting interviews, surveys, or working in research settings
• Excellent communicator who builds trust and rapport with participants
• Comfortable engaging with participants through multiple channels, including in-person, phone, and video interviews
• Have worked with aging, disabled, or underserved populations
• Demonstrate strong attention to detail and excellent organizational skills

• Are comfortable using tablets, downloading mobile apps, and using other digital tools to complete tasks efficiently

• Enjoy working independently and managing your own schedule
• Have access to a personal vehicle for in-person interviews
• Are Bilingual in English and Spanish (preferred)

Compensation & Flexibility

You have full control over your schedule, we simply ask that you complete a minimum of 5 surveys per week. Compensation is paid per completed survey, with rates varying by interview method:

• $80 per completed phone interview
• $85 per completed video (Zoom) interview
• $95+ per completed in-person interview, based on travel distance

Training and orientation are provided as follows:

• $50 upon completion of pre-training modules
• $300 upon completion of virtual training
• $50 upon completion of a skills assessment and mock interview

*Note: The posted salary range of $45–$50/hour is based on approximately $90–$100 per interview

Ready to Make an Impact?
Join a purpose-driven team that values equity, empathy, and community. Apply by January 20, 2026, and help shape a more inclusive future for all.

Vital is an Equal Opportunity Employer committed to equity, inclusion, and creating vibrant communities by amplifying diverse voices. We prohibit discrimination of any kind based on race, color, ethnicity, national origin, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.