HVAC Tech Support (Remote - US)

You have unique abilities. Apply them at our high-growth company. ABOUT ALPINE At Alpine, everybody wins. Our objective is to create great experiences for our customers, vendors and employees. We help our employees develop their careers and do the work that best suits their talents and interests.VisionWe are working to become the easiest to use and most loved provider of heating and cooling products and services for everyday homeowners nationwide. Google has awarded us a Trusted Store rating higher than anyone in our industry, and we are making continuous improvements daily. We’re proud of our mission, and excited to continually offer more value for customers, employees and partners.ValuesWe have ten company values and make business decisions based on these values. Value number one is “We choose to have everyone win”. We want our customers to have a shopping experience that’s so good they say “wow!” and tell someone. And we want our employees and team members to say “wow!” too. Apply for one of our open positions and come talk to us to learn about our ten values and the benefits of working in our value driven organization.InnovationWe are an innovative company that has pioneered many industry firsts:2002 - first ever ecommerce HVAC store2003 - first HVAC online shopping configurator2004 - first national HVAC referral network of installing contractors2005 - first of its kind automated performance based pay system for phone sales2011 - first and only online HVAC operating cost calculator2013 - first and only HVAC photo-to-quote app2014 - filed patent for better way to assist customers with sales & service needs2015 - first eCommerce bundling of local services + products: EasyHVAC.comBENEFITSDo work you loveIt’s our belief that at work you should have the opportunity to use your unique abilities, and not worry about your weaknesses. We strive to learn about your strengths and enthusiasms and align you with work that feels like a great fit. When this happens, you can experience flow, growth and fulfillment at work.Game-changing contributionWe are not business as usual, we are changing a multi-billion dollar industry. Be a part of a fast growing technology company that’s helping tens of thousands of homeowners save time and money. We’re helping homeowners across the country every day avoid the hassle and expense of out-of-date conventional HVAC solutions. Gain SharingAll full-time employees enjoy a monthly bonus based on company year-over-year revenue growth. Your total contributions to helping the company grow are appreciated and recognized.Holidays and PTOEnjoy paid holidays and paid vacation time. Conveniently view and request time off in an easy to use app.401KAll employees are offered a retirement savings program, with Alpine contributing 50% of every dollar you save (up to 2% of your income). Health BenefitAlpine is pleased to offer group health insurance plus a health savings account (HSA) to all full-time employees. Use your company funded HSA to pay for out-of-pocket medical, dental and vision expenses of your choice.Commuter BenefitAlpine offers employees a pre-tax commuter benefit to help you cut down on your commuting costs, which can save you up to 40%. You decide how you want to receive the benefit including credit card, transit passes and more. OFFICEChoose your desk at our beautiful, bright loft office in Lincoln Park. We are near great coffee shops and restaurants on Armitage and Clybourn. ComfortableNoise blocking technology means a quieter open office workspace.Snacks, Beverages and a Nap Room!Coffee, snacks and a nap room will keep you energized throughout the day. In the late afternoon we open our Blueridge beer tap. Positive EnvironmentEnjoy working in a positive, optimistic high-growth and results-oriented work environment. Blueridge BrandHomeowners love our proprietary brand of air conditioning equipment called Blueridge. Blueridge is a brand you can be proud to represent and grow. Customer’s give our brand top ratings, and our Blueridge YouTube videos have millions of views.Easy HVACEasy HVAC is Alpine’s newest high-tech, low-friction way to help homeowners get their new HVAC equipment professionally installed. Homeowner’s use their mobile device camera to show us their home while having a conversation with us. We then design their new HVAC system, ship it to them, present them with professional installation options and oversee the whole project until complete customer satisfaction. This is a revolutionary new way of doing business in the HVAC industry and gives our company a great growth opportunity.FOUNDERSAndrew Arthurs, Founder and CEOAndrew Arthurs is CEO and Founder of the first HVAC eCommerce retailer in the US, Alpine Home Air Products, founded in 2002. He is an innovator, first and foremost, and enjoys collaborating with intelligent creative people. Karen Tovey, Co-founder and COOKaren Tovey has helped grow the company since its inception. She works to develop the team at Alpine and pushes the boundaries for what the team can achieve. She values each employee for the unique skills and abilities they bring to their particular roles within the company. Address1901 N Clybourn Ave, Suite 200Chicago, IL 60614800-865-5931