Patrique Mercier Recruitment PT is delighted to offer an exciting opportunity for a Hungarian Speaking Customer Service Representative to join a Global Technology Leader based in Athens, Greece. We are dedicated to connecting talented individuals with top-tier companies, and this role is perfect for those looking to thrive in a fast-paced and dynamic environment. As a customer service representative, you will play a crucial role in supporting Hungarian-speaking customers, addressing their queries and providing solutions related to innovative technology products. If you have a strong passion for technology and a commitment to delivering excellent customer experiences, we invite you to apply!
Key Responsibilities
- Provide exceptional customer support in Hungarian, addressing a variety of inquiries related to technology products and services.
- Assist customers with troubleshooting issues and offer effective resolutions to enhance their product experience.
- Document customer interactions accurately and maintain detailed records for future reference and analysis.
- Collaborate with internal teams to escalate and resolve complex customer issues efficiently.
- Stay informed about the company’s product offerings, updates, and innovations to provide accurate information to customers.
- Engage in proactive customer communication to ensure their needs are met and build positive relationships.
- Participate in training programs to improve your skills and knowledge of technology and customer service best practices.
Requirements
- Fluency in Hungarian and proficient English communication skills, both written and spoken, are required.
- Previous experience in customer service, particularly within the technology sector, is preferred.
- Strong problem-solving skills and a customer-oriented mindset focused on achieving satisfaction.
- Excellent communication skills, with the ability to engage effectively with diverse customers.
- Able to work independently in a remote environment while managing time and tasks efficiently.
- Attention to detail and strong organizational skills for managing inquiries and maintaining accurate records.
- An interest in technology and electronic products is a plus; however, comprehensive training will be provided.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
