Support and engage with customers through effective communication while providing comprehensive service in a multinational BPO environment.
Are you a fluent Hungarian Speaker? Don't miss this opportunity! Our client, a multinational BPO company, is looking for a Hungarian Customer Service Agent to join their team in Greece. Apply now!
•Managing of incoming calls
•Identify and access customers’ needs to achieve satisfaction
•Build relations of trust through open and interactive communication
•Provide accurate, valid, and complete information by using the methods/tools
•Keep records of customer interaction, process customer accounts and file documents
•Follow communication procedures, guidelines, and policies
Requirements
•Native or near to native Hungarian language (C2)
•Very good command of English language (B2 –C1)
•Good MS Office skills
•Strong phone contact handling skills and active listening
•Excellent communication and presentation skills
•Customer orientation and ability to adapt/respond to different types of characters
•Ability to multi-task, prioritize, and manage time effectively
Benefits
Education Stipend
Continuous Training and access to Educational Platforms
Health Insurance
Health care benefits and numerous other discounts
Relocation package
Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation
apply2day builds a job board focused on managing and securing multilingual job placements, catering specifically to a diverse range of job seekers and employers. By leveraging technology solutions, it connects qualified candidates with opportunities, driving meaningful employment experiences across various industries.
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Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Service Q&A's