Human Resources Manager

Description

NFI is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer® (heavy-duty transit buses), MCI® (motor coaches), Alexander Dennis Limited (single and double-deck buses), Plaxton (motor coaches), ARBOC® (low-floor cutaway and medium-duty buses), and NFI Parts™. NFI currently offers the widest range of sustainable drive systems available, including zero-emission electric (trolley, battery, and fuel cell), natural gas, electric hybrid, and clean diesel. In total, NFI supports its installed base in our buses and coaches around the world. Further information is available at www.nfigroup.com.

POSITION SUMMARY

We are seeking a values-driven, people-focused Human Resources Manager to lead HR operations and partner with site leadership to support business strategy and employee engagement. This individual will be a strong steward of company culture, compliance, and policy, while also ensuring efficient HR processes and exceptional service delivery across employee and labor relations, recruitment, HRIS, and more.

The ideal candidate demonstrates integrity, consistency, and sound judgment in supporting both people and operational excellence. This is a key leadership role that will help shape workforce culture while modeling and upholding New Flyer’s core values in every aspect of the role.

WHAT YOU WILL DO

• Provide day-to-day HR leadership aligned with company values and operational goals, serving as a role model for people, culture, and accountability.
• Leads the recruitment process to ensure positions are filled efficiently, on time, and within budget. Conducts and analyzes exit interviews and employee feedback to identify trends and recommend process improvements.
• Oversee labor and employee relations, including grievance resolution, arbitration support, and positive union collaboration.
• Lead HR operations and ensure accurate and compliant execution of HR processes, data management, and reporting systems (HRIS).
• Build a culture of performance through coaching, development planning, and performance management support for leaders.
• Ensure legal compliance with employment laws, regulatory requirements, and internal policies through proactive audits, investigations, and training.
• Act as a steward of workplace culture and HR policy—developing, maintaining, and communicating practices that reinforce fairness and consistency.
• Lead planning and execution of employee engagement initiatives and recognition events.
• Manage HR team structure and development, mentoring staff and driving high standards of HR service and internal partnership.
• Partner with People and Culture groups such as Talent Acquisition, Payroll, Benefits, Learning Institute, and Environmental Health & Safety to ensure cross-functional alignment and collaboration.
• Develop and manage the HR departmental budget.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications (CHRP/SHRM) considered an asset.
• 5+ years of progressive HR experience, including supervisory or leadership roles.
• Proven success in unionized environments and strong labor relations experience.
• Demonstrated experience with HR operations, compliance, policy development, and HRIS systems.
• Strong understanding of employment legislation and regulatory frameworks.
• Excellent communication, coaching, conflict resolution, and collaboration skills.
• High integrity, strong ethics, and a passion for fostering a positive and inclusive workplace.
• Experience in manufacturing or industrial settings is preferred.

Benefits

• Competitive wages.
• Immediate benefit eligibility.
• Paid holidays and vacation
• 401K with generous company match.
• On-the-job training provided in a continuous learning environment.
• Advancement opportunities with a growing company.
• Apart of a team who is leading the world’s electrification of mass mobility.