Human Resources Generalist - EMEA (m/f/d)

Title:

Human Resources Generalist

Job Purpose:

The HR Generalist will provide business partner support to assigned client groups located globally, but with an emphasis on EMEA regions. The role can be based out of Frankfurt. This position requires the ability to communicate professionally with people at all levels of the organization. The successful candidate must be a self-starter, who is collaborative and influential while exercising sound judgment and solid decision-making skills. They should be able to competently recognize when issues require escalation. This individual must be extremely organized and able to effectively prioritize and multi-task. Having a strong customer service attitude and mentality is critical in this role, as is the ability to effectively contribute within a dynamic team environment. As this position has access to confidential data on a daily basis, this position also requires extreme discretion.

Main Duties and Responsibilities:

• · Acts as a liaison between the broader HR team and assigned client groups to ensure effective roll out and implementation of strategic HR initiatives, ensuring consistent interpretation and administration of HR programs and company policies/procedures.
  · Works closely with client groups management and employees to improve work relationships, increase productivity, build employee engagement and retention.
  · Provides guidance and support on day-to-day general employee relations issues escalating more complex issues to senior HR management and/or legal as appropriate.
  · Provides recommendations and support to the leadership team in managing performance, including coaching, counseling, and partnership on performance plan development.
  · Works alongside the HR Associate to support the onboarding of new hires, including conducting new hire orientation for both local and remote employees.
  · Supports HR project initiatives as assigned.
  · Responsible for coordinating with SME’s in benefits, leave administration and payroll to ensure employees receive proper pay and benefits.
  · Works alongside HR Associate for processing employee life cycle changes, including but not limited to promotion, demotion, title change, salary change, etc.
  · Works alongside HR Associate for supporting employees and managers with the separation process.
  · Collaborates with payroll, legal, training and other HR team members and provides pro-active communication to ensure maximum efficiency in the HR department.
  · Stays abreast of local legislative changes and requirements that impact the groups that the role supports and make recommendations for changes as necessary.
  · Assists in the development of policies and processes.
  · Acts as the main point of contact regarding HR issues for both managers and employees in the regions that this role supports.
  Requirements:
  · Bachelor’s degree in human resources or a related field
  · Minimum 3 years of HR Generalist/Business Partner experience with demonstrated experience providing effective business partner support to both local and global based assigned client groups
  · HR certification a plus (PHR, SPHR, CIPD etc.)
  · Knowledge of Human Resources and applicable local labor laws
  · Experience with ADP HRIS system is a plus
  · Strong skill set in Microsoft products, particularly Outlook and Excel
  · Must possess a strong work ethic and ability to adapt communication style to different audience members
  · Strong business acumen with ability to integrate HR and business strategies
  · Ability to develop recommendations and solutions that meet the needs of employees as well as the company
  · Effective internal consulting, collaboration and influencing skills sets required
  · Ability to work independently and within a team in a fast-paced and high-volume environment

Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

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