Human Resources Generalist

Location: Los Angeles, California

Salary: $70,304 -$80,000 Annually

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Department Summary

Brilliant Corners’ People Operations Department provides structure to our organization structure and meets its critical business needs by managing the company’s most valuable resources- its people. People Operations key functions include talent acquisition; employee relations; payroll and benefits; people management; compliance; and training and development.

Position Summary

The HR Generalist will be responsible for leading and maintaining several functions of our People Operations team. Some key tasks for this position include managing employee transactions, internal audits, employee support, training and onboarding, offboarding, policy implementation, labor relations, benefits administration, leaves of absence support, and organizational effectiveness. You’ll also act as a point of contact for employees’ queries on HR-related topics.

Requirements

Position Responsibilities

• Provide administrative support to the People Support Services (HR operations) team.
• Facilitate distribution of benefit-related communications to all current and, when necessary, former employees.
• Administer offboarding for employees including working with HRBPs for some employee relations support.
• Recommend and implement improvements to HR processes or systems.
• Maintain accurate personnel files, employee and HRIS data; ensure compliance with confidentiality and record retention policies.
• Prepare and support internal audits, compliance reviews, and standard HR reports.
• Manage HR related inquiries and communications from employees and department leaders.
• Oversee some onboarding trainings and employee transitions including supervisor changes and leaves of absences.
• Assist with labor relations as needed, including processes required by the Collective Bargaining Agreement for the organization.
• Support benefits and leave administration activities, including enrollments, qualifying events, and coordination of leaves of absence, when needed.
• Be a brand ambassador promoting Brilliant Corners' brand, values, and mission whenever possible.
• Contribute to initiatives such as policy updates, compensation strategy, DEIB, engagement surveys, or HR technology implementations.
• Interpret and apply HR policies, procedures, and employment laws (e.g., FMLA, ADA, wage & hour, EEO).
• Support department projects and HR leadership as needed.

Professional Experience

• 4 years of experience as an HR Coordinator or Generalist (essential)
• Experience with labor relations
• Operational and strategic knowledge of HR functions and best practices
• Superb computer literacy with capability in email, MS Office, and related HR software

Knowledge, Skills, and Abilities

• Knowledge of staffing policies, procedures, and best practices
• Fluency with standard technology and software, including databases, and the capacity to quickly master new technology, as needed. Experience with multiple HRIS systems preferred, including Paycom, Workable, or Lattice
• Experience working in a union environment, preferred
• Effective communication, both written and verbal, with colleagues in a diverse, human-centered work environment
• Ability to resolve problems, handle conflict, and make effective decisions under pressure
• Excellent customer service, sales, and relationship-building skills
• The ability to work independently as well as on a team with projects or shared responsibilities
• A strong work ethic motivated by results
• Reliable with respect to confidentiality
• Outstanding organizational and time-management skills

Core Competencies

• Organizational Agility: Understands how the organization operates through formal and informal structures. Navigates dynamics, communicates rationale behind policies, and builds relationships to achieve goals
• Customer Focus: Proactively understands and meets others' needs through a service-minded approach. Builds trust, leverages insights, and provides responsive support to align with evolving requirements
• Written Communications: Crafts clear, compelling content for diverse audiences. Adapts style, ensures alignment with brand voice and DEI principles to engage readers and drive outcomes
• Conflict Management: Addresses conflicts by understanding needs, employing empathetic listening, identifying underlying issues and facilitating equitable solutions that respect all parties
• Functional/Technical Skills: Possesses the functional and technical knowledge and skills to do the job at a high level of accomplishment

Organizational Values

• Humanity:Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.
• Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
• Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Salary range for this position is $75,000 - $85,000 annually. This position is being offered at $70,304 -$80,000 annually.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. We will consider for employment qualified applicants with arrest and conviction records.

Benefits

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources
• Hybrid Work