Human Resources Business Partner (HRBP), GTM

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly.

As we continue to grow, we are building a People team that supports our teams with the systems, insights, and leadership development needed to scale effectively.

Team Mission

We’re looking for an HR Business Partner (HRBP) to support our Go-To-Market (GTM) organization and help managers run their teams effectively as we scale.

This role partners closely with leaders across Sales, Solutions Engineering, and RevOps to support day-to-day people operations including performance management, manager support, and team effectiveness.

You’ll work closely with managers to understand their needs, meet them where they are, and provide practical support that helps them operate effectively. You’ll be responsible for both supporting managers directly and ensuring the core people processes behind them are executed well.

You’ll serve as a trusted partner to leaders while also building, implementing, and maintaining the tools, processes, and reporting that managers rely on day-to-day to lead their teams.

Our People team is small and highly collaborative, so this role is ideal for someone who takes ownership and follows through. You’ll identify gaps, put practical solutions in place, and ensure they are working day-to-day adapting your approach based on what will be most effective for each team.

Responsibilities

You will support GTM managers through core people operations, while also handling complex team and organizational challenges as we scale.

• Own performance management operations for GTM, including performance reviews and calibration cycles supporting managers through execution and navigating complex or non-standard cases
• Support onboarding and offboarding, ensuring strong ramp experiences and smooth transitions, including more complex role changes and team shifts
• Partner on compensation planning, including promotion decisions, leveling, and calibration applying judgment to ensure fair and consistent outcomes
• Handle employee relations and performance issues, including more complex or sensitive situations that require strong judgment and discretion
• Support progression and internal mobility, helping managers navigate ambiguous promotion decisions and define what strong performance looks like across roles
• Work closely with managers on day-to-day team challenges, including underperformance, team dynamics, and organizational changes
• Maintain and share key people insights, using data to highlight trends and inform decisions
• Identify gaps in how people processes are working and implement improvements that make them more effective and easier for managers to use

Your Profile

• 5–7 years of HR experience, including direct support of GTM or revenue teams (Sales, Customer Success, Marketing, RevOps)
• A practical, partnership-driven approach you work with managers to find what works, rather than applying one-size-fits-all solutions
• Ability to navigate ambiguous or complex people decisions and provide clear, practical guidance to managers
• Strong communication and relationship building skills with leaders at multiple levels
• Experience running performance review and calibration processes in a fast-paced environment
• Strong judgment and experience handling employee relations and performance-related situations
• Experience supporting compensation planning, promotions, and leveling decisions
• Comfort working with people data and using insights to inform decisions
• Comfort operating on a small People team with a high level of ownership and accountability

AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range: $140,000 - $195,000

You must have an eligible work permit in the USA to be considered for this position

We Offer:

• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 8-16 weeks of fully-paid, flexible parental leave.

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.