Human Resources Business Partner

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation. At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion. We’re looking for a dynamic and strategic Human Resources Business Partner (HRBP). Reporting to the HRBP Manager, you will act as a trusted advisor to leaders and play a critical role in aligning people strategies with business objectives, driving performance, and enabling a culture of accountability and success. This role requires a strong mix of strategic thinking, hands-on execution, and business acumen, with occasional travel to collaborate with regional teams and leaders. Key Responsibilities: • Strategic Partnership with Leadership • Partner closely with Executives and Senior Leaders to understand business goals and workforce needs. • Provide data-driven insights and people strategies that drive growth, performance, and retention. • Guide and support leaders in performance management, development, and career pathing. • Employee Relations and Coaching • Provide expert guidance on complex employee relations issues, coach managers through feedback conversations, and promote a high-performance culture. • Compensation and Incentive Planning • Partner with HR Operations and HRBP to manage annual merit reviews and leveling frameworks that align with market competitiveness. • Change and Organizational Development • Support business transformation initiatives, organizational design, and change management to enhance team effectiveness and scale growth. • Help leaders build engaged, resilient, and inclusive teams. • Compliance and Policy Guidance • Maintain up-to-date knowledge of employment law and ensure compliance across jurisdictions. • Provide HR guidance on global and regional practices where applicable. Cross-functional Collaboration • Work with Recruiting, HR Operations, and Learning and Development to deliver programs that attract, retain, and develop top talent. • Ensure consistency and excellence across the employee lifecycle. Qualifications: • Certificate in Human Resources Management; CHRP is an asset. • 3+ years of HR experience, ideally in an HR Business Partner or Senior HR Generalist capacity, within the technology or SaaS industry. • US employment and benefits experience is considered an asset. • Demonstrated ability to build trust and influence senior leaders through strong business acumen and people insight. • Experience supporting hybrid or distributed workforces. • Excellent interpersonal, coaching, and communication skills, with the ability to navigate ambiguity and balance strategic and tactical work. • Strong analytical, problem-solving, and organizational skills. • Willingness to travel periodically to engage with regional Sales teams and leaders. What You’ll Bring: • A genuine passion for helping teams succeed and grow. • The ability to influence through trust, data, and insight, not just process. • A proactive, business-first mindset with a focus on outcomes. • A desire to shape culture and elevate performance in a fast-moving, growth-oriented organization.