We are seeking a Human-Centred Design Specialist to support the design and adoption of complex, multi-stakeholder projects . The role focuses on ensuring that digital platforms, partnership initiatives, and capacity-building programmes are user-centred, inclusive, and designed for real-world use.
Key responsibilities include:
Conducting user research and translating insights into design solutions
Developing user journeys, prototypes, and service designs
Facilitating co-creation workshops and stakeholder sessions
Testing, iterating, and improving designs based on user feedback
Defining and tracking user experience and adoption metrics
Coaching teams in human-centred design practices
Essential
Advanced degree in Design, Computer Science, or a related field
5–10 years of experience in UX/UI or human-centred design
3+ years’ experience facilitating co-creation workshops
Strong communication, facilitation, and stakeholder engagement skills
Experience working in international, multi-disciplinary environments
Desirable
Proficiency with tools such as Figma
Experience working with large international or public-sector organisations
Portfolio of relevant design projects
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