HubSpot CX Marketing Consultant (Malaysia)

Welcome to Huble 👋, a HubSpot’s 2024 global partner of the year! We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot’s CRM. We believe in striking a balance between professionalism and being human.

As a HubSpot CX Marketing Consultant, your role requires expert knowledge in the MarTech space. This entails consulting with clients to understand their business and marketing needs, developing effective marketing strategies and technology architectures, configuring technology systems, and managing change processes.

🚀 Here are a few of the tasks you'll get to work on

• Design and execute a cutting-edge marketing strategy and framework, adeptly anticipating and meeting the unique demands of our valued clients. Your goal will be to ensure exceptional client satisfaction throughout the entire process.
• Initial setup and training for clients. The work will involve setting up tools after the Solution Architect has completed their architecture and configuration.
• Provide continuous consultancy for clients by managing a wish list of client needs and goals.
• Take ownership of integration projects in which you actively participate, from a Marketing and CX perspective.
• Analyse and provide recommendations on how clients can follow marketing and technology best practices through technology audits.
• Ensuring integrated reporting across the tech solutions to enable closed-loop reporting and ensure integrations meet these criteria.
• Keep up to date with and communicate new technology products, features and changes to existing features within the marketing space.
• Provide expertise in technology features and how to leverage these for marketing & relevant communications.

🏗️ To excel in this role, you should have the following

• Extensive experience in digital marketing, preferably in a client-facing consulting or specialist role within a digital agency or consultancy.
• A solid knowledge of HubSpot or equivalent CRM platforms such as Salesforce, Pardot, or Marketo.
• Exceptional communication and writing skills in English with the ability to articulate concepts clearly.
• A strong business acumen and the ability to conduct engaging presentations.
• Hands-on experience with online marketing tools, methodologies, and practices.
• Familiarity with agile marketing and the ability to adapt to changing processes.
• A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing.
• Technical proficiency and the ability to quickly grasp our technology stack.
• Basic knowledge of HTML and CSS is a plus.
• Fluent in English, and desirable to be proficient in Mandarin, Malay or another local language.

⚡️ These personal qualities are key to your success

• Innovative and driven by an entrepreneurial spirit.
• Outstanding interpersonal skills, adept at working independently or collaboratively.
• Emotionally intelligent and displaying maturity.
• Exude enthusiasm and a deep passion for your work.
• Possess an impeccable attention to detail and meticulousness.
• Focused on delivering quality results at all times.

👥 Meet the Team

You'll be an integral part of the team, collaborating closely with Amy Dwyer (Chief Strategy & Solution Officer) and fellow consultants.

🛣️ Interview Process

• 1st Interview (30 min)
• Presentation Interview (60 min)
• Final Interview (30 min)

We aim to complete the process in under 15 working days (subject to availability).

🤝 Keen to Huble with us?

If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!

NB - Please note that candidates must have the legal right to work in Malaysia.

Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the @hubledigital.com email domain, please inform us immediately. Thank you!