HR Technology & Services Intern (IDA:2025-00015)

Project management support tasks

• Track project schedule, milestones, and deliverables 
• Follow up with workstreams to review and update Actions Log and monitor issues resolution
• Consolidate progress status reports and provide on-going updates to project teams and key stakeholders
• Support on policy documentation, process manuals and communication materials
• Prepare and organize workshops and project meetings including presentations for stakeholders

 
Systems & Technology Solutions

• Assist with minor travel system settings changes, enhancements and updates to ensure the travel platform is running smoothly
• Support implementation activities such as concept and design development, basic configuration, UAT and technical documentation
• Track system performance metrics and report any recurring issues or opportunities for optimization
• Identify opportunity areas to harmonize multiple travel tools and systems, creating efficiency and end user satisfaction
• Monitor the internal IT ticketing system and support resolution and closure of open and overdue tickets

 
Operational management support task

• Provide support to travelers as well as internal and external travel partners on general requests, queries, and issues (e.g., booking process, changes, cancellations, etc.)
• Prepare and distribute regular travel news updates, including travel tips, and any relevant information to internal teams and travel partners
• Update and maintain the Travel intranet website with up-to-date content on policies, guidelines and FAQs.  Ensure that information is accessible to all relevant contacts and partners
• Collaborate with internal teams and travel agency partners on operational topics, process alignments and ad hoc task
   

• Degree in Business Administration / Information Technology / Project management / Human Resource, preferably with master’s degree
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), basic website content management and Power BI knowledge is a plus
• Familiar with project management tools, travel management platform and apps is a plus 
• Good communication skills, positive learning attitude and confident in sharing ideas 
• Strong analytical skills, astute and meticulous
• Multi-tasking skills, with tenacity to work with tight deadlines
• Adaptable working under a challenging and ever-changing environment
   

Ready to drive with Continental? Take the first step and fill in the online application.