HR/People Generalist

A LITTLE ABOUT US

Shippit is Australia’s best connected shipping software. Logistics infrastructure is a sophisticated beast, and we’re not only improving the experience for everyone involved, we’re impacting the planet in a positive manner: deliveries made through our platform are already 100% Carbon Neutral. Proudly Australian founded, we’re truly global in our approach and have the benefit of being a free moving scaleup with the security of impacting a growing industry that needs some love and attention.

THE ROLE

The People Generalist is a key member of the People team, responsible for delivering a positive, compliant, and consistent employee experience across the employee lifecycle. Although this role is based in Indonesia, the People Generalist supports employees and leaders across both Australia and South East Asia. The role has a broad remit with a strong focus across people operations, employee experience and talent acquisition.

This part time/fixed term role (4 days a week for 12 months) works closely with the Head of People Partnering, Talent & Development Manager, and local leaders, this role ensures people processes are clear, timely, and human-centred, while maintaining compliance with employment regulations.

DAY TO DAY

Employee Experience & People Support

• Act as a first point of contact for employees and managers on People-related queries - such as policies, legislation and processes - providing clear, practical, and timely guidance.
• Support employees through key lifecycle moments including onboarding, role changes, leave transitions, performance cycles and offboarding.
• Contribute to the delivery of People programs such as onboarding, engagement initiatives, compensation reviews and performance processes.
• Monitor employee experience feedback and recommend improvements to enhance clarity, consistency, and employee satisfaction.

People Operations & Compliance

• Execute core People processes including onboarding, employment changes, and offboarding for all employees
• Maintain accurate employee records and documentation in line with local employment legislation.
• Support compliance with local labour/employment law, workplace policies, and internal governance standards.
• Coordinate with external providers where required (e.g. payroll, benefits, visas, statutory reporting).
  
  

Talent & Workforce Planning

• Own end-to-end recruitment for Indonesia-based roles, partnering with hiring managers and supported by the Talent & Development Manager.
• Support recruitment activities more broadly, including job ads, interview coordination, offers, and employment documentation.
• Ensure a positive and well-organised candidate experience, from first contact through to onboarding.
  
  

Systems & Data Reporting

• Maintain accurate data in HR systems and ensure high standards of data integrity.
• Prepare and support People reporting across all regions.
• Use people data and metrics to identify trends and insights for improvement.
  

Projects & Governance

• Support and contribute to People projects, including WGEA reporting and SOC2 compliance activities.
• Maintain audit-ready documentation and support evidence gathering as required.
• Participate in the implementation or improvement of People processes and controls.
  
  

Culture, Wellbeing & Engagement

• Support the delivery of local engagement, wellbeing, and inclusion initiatives.
• Assist with the administration of benefits and employee programs.
• Contribute to initiatives that strengthen the employee experience and local employee value proposition.

WHAT YOU BRING

• Experience in a People Coordinator, People Generalist or People Operations role, ideally supporting both Indonesian and Australian employees.
• Working knowledge of Indonesian employment law.
• Experience in contemporary talent acquisition practices and knowledge, particularly for the Indonesian talent market.
• Clear, empathetic, and professional communication skills, including the ability to communicate in English at a professional level.
• Strong service mindset with a genuine care for employee experience.
• Confidence in working with HR systems, people data, (BambooHR and/or Lattice preferred) and emerging technology, such as AI.
• Strong attention to detail and ability to manage competing priorities.
• A continuous improvement mindset, inquisitive nature and ability to question and challenge to get the best outcomes.
• Experience working autonomously, leading work and outcomes, while collaborating with key stakeholders that are in the APAC region.

Desirable

• Previous experience working for an Australian company, with an understanding of Australian workplace practices and expectations.
• Working knowledge of Australian employment law
• Experience working in a SaaS/software-based organisation.
• Working for an Australian based business

LIFE AT SHIPPIT

• Remote - ability to flex and balance your working week from your home.
• We are all builders - we share our successes! Be rewarded with our Employee Share Option Plan
• Family & paw friendly - generous parental leave policy and pet friendly office
• Be healthy - Wellbeing Policy with strong focus on whatever makes you feel good from inside out.
• Fuel your growth journey - Unlocking your potential with a blend of in person and online learning and development opportunities
• Be comfortable - Casual Friday everyday!
• We love to have fun - Team outings, weekly lunches, team events, loaded pantry and the list goes on…

FEEL VALUABLE

Join our high-performance culture at Shippit where you can make a difference. We’re on a mission that needs the right #goodhumans to help make ship happen!

Shippit actively supports a diverse workforce at all levels of the company and we all embody the core values that make our business unique. We foster a culture of inclusion at Shippit and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a workplace where everyone feels valued, respected and empowered to bring their authentic selves to work. Our mantra is to make ship happen, every single day.

We’re a phenomenal place to work, and we can back that up. Shippit’s been ranked as #6 Best Place to Work by AFR in 2023. It doesn’t stop there, we have a whole bunch of accolades we earnt over the years which we are super proud of.

Watch this - Culture at Shippit

Our recruitment process - we don't like to complicate things

• Phone screening - nice and simple to start, let’s get to know each other.
• Hiring Manager Interview - met your potential new manager.
• Technical/ Functional Interview - let your skills do the talking.
• Values Interview - are you aligned in how your approach your work?

Get in touch

Apply now, and let's create something extraordinary!