The HR Operations Partner plays a critical role in delivering efficient, accurate, and compliant HR services that support the full employee lifecycle. This role is responsible for ensuring the smooth execution of core HR processes, maintaining data integrity across HR systems, and driving operational excellence within the HR function. By acting as a central point of coordination for HR operations, the HR Operations Partner enables the broader HR team to deliver on strategic initiatives while ensuring consistent and positive employee experience.
Serve as the primary point of contact for HR operational matters, ensuring smooth execution of HR processes including onboarding, offboarding, employee changes, and HRIS updates.
Maintain accurate and up-to-date employee records in accordance with legal requirements and company policies.
Partner with payroll, finance, and other cross-functional teams to ensure data accuracy and timely processing of employee information.
Support the implementation, maintenance, and optimisation of HR systems (e.g., HRIS, performance management, time tracking).
Assist with HR compliance initiatives, including audits, policy reviews, and employment law updates.
Develop and refine HR processes and standard operating procedures to improve efficiency and service delivery.
Generate reports and analytics for workforce metrics, headcount tracking, and compliance purposes.
Act as a trusted advisor to managers and employees on HR operational policies and procedures.
Coordinate and support employee engagement programs, recognition initiatives, and internal communications in close collaboration with the HRBP team.
To apply you must have
EMEA payroll experience,
Must have 5+ years of experience in HR operations or HR generalist roles.
CIPD Level 5/7 +
Strong knowledge of HR systems and tools.
Solid understanding of employment legislation and HR best practices.
Exceptional organisational skills and attention to detail.
High level of proficiency in Microsoft Excel.
Solid skills in Microsoft Word and Powerpoint.
High level of integrity, confidentiality, and professionalism.
Excellent communication and interpersonal skills.
Experience:
Experience working in a fast-paced, high-growth, or global environment.
Familiarity with data privacy regulations and global HR operations.
Experience with payroll an advantage
Experience working in multiple European geographies an advantage – especially any of Spain, Belgium, Norway as well as the UK.
We work in a hybrid model: 3 days in the office, 2 days from home.
All your information will be kept confidential according to EEO guidelines.
The Team: http://www.squaretrade.com/leadership
SquareTrade is an Equal Opportunity Employer
Since its entry into Europe in 2009, SquareTrade has gone live in 11 markets (UK, France, Germany, Benelux, Spain, Portugal, Austria, Finland, Denmark, Norway and Sweden) as one of the largest and fastest growing mobile and consumer electronic insurance providers in Europe. The company is revolutionising and disrupting the £2bn+ market whilst setting the service standard in Europe by creating the most consumer-centric digital protection service, obsessed with best-in-class operations and technology, hassle-free service, and driving pace and product innovation in an industry that has lagged behind others. Partners include major European telecom operators such as Magenta, 3, Telenor, YouSee, DNA and Elisa as well as leading consumer electronics retailers including Amazon, Phone House and MediaMarkt.The European Financial Control team is responsible for all accounting, tax, treasury and financial compliance activities across SquareTrade in Europe. This includes management reporting, analysis to budget, cash flow forecasting, statutory reporting and ensuring appropriate internal controls are always in place and adhered to. The European Financial Control team also takes an active part in supporting the development of the business in Europe and on-boarding of new partners.
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