HR Operations Manager

We are seeking an experienced HR Operations Manager based in the UK who will play a dual role: 

1. Managing day-to-day HR operations and payroll for our UK employees, and 
2. Leading and supporting global HR projects across our HR, Recruitment, and L&D teams. 

This role requires a highly organised and detail-focused professional who is comfortable managing local HR compliance while also driving global initiatives. You will act as a key partner to HR Directors, Global Recruitment, and L&D leadership teams. 

Key Responsibilities 

UK HR Operations 

• Oversee all UK HR operational processes and ensure compliance with UK employment legislation. 
• Manage end-to-end UK payroll in collaboration with internal teams and external payroll providers.
• Handle UK employee lifecycle activities: onboarding, offboarding, contracts, data updates, and HR documentation. 
• Respond to HR queries from UK employees and managers in a timely and professional manner.
• Maintain accurate and up-to-date UK HR records in all HR systems. 
• Support local audits, compliance checks, and policy updates. 

Team Management 

• Manage and support HR and Payroll Coordinator, providing direction, development, and performance feedback. 
• Ensure smooth execution of daily HR operations tasks and deadlines. 

Global HR Project Management 

• Lead and coordinate global HR projects across HR Operations, HR Directors, Recruitment, and L&D. 
• Manage project timelines, deliverables, communication, and documentation.
• Ensure the successful rollout of global HR processes, tools, and initiatives. 
• Track progress, identify risks, and escalate issues when needed.
• Support global HR reporting, dashboards, and data accuracy initiatives. 

HR Systems, Reporting & Data 

• Manage updates to employee data across HRIS platforms. 
• Prepare HR and project-related reports for UK and global leadership.
• Support the implementation and optimisation of HR systems and processes. 

Cross-Functional Collaboration 

• Work closely with UK managers and global stakeholders to ensure alignment on HR operations and project activities. 
• Partner with Finance, Global Recruitment, L&D, and IT initiatives requiring HR operations support.
• Act as a point of contact for global HR operational queries. 

Requirements

• Strong HR operations experience with direct involvement in UK HR processes and payroll. 
• Solid understanding of UK employment law and HR compliance requirements.
• Proven project management skills with the ability to lead global or cross-functional initiatives. 
• Experience managing or supervising an HR team member or coordinator.
• Highly organised and detail-oriented, with strong data accuracy and reporting skills. 
• Excellent communication skills and ability to collaborate effectively across teams and regions.
• Proficiency with HRIS systems (BambooHR), payroll tools, and MS Office (especially Excel). 
• Familiarity with process improvement tools or HR digital transformation projects. 

Benefits

• Company Pension. 
• Private Medical.
• Medical cash plan - dental, optical, virtual GP, diagnostic check & scans, health screening.
• Income Protection. 
• Life Assurance. 
• Critical Illness. 
• Cycle2Work Scheme.
• 25 days annual leave (+ Bank Holidays).