HR Operations Manager

TLDR

Manage payroll with accuracy and ensure compliance with labor regulations in a fast-growing global tech organization specializing in multilingual support.

About Gigmo Solutions:

Gigmo Solutions Pvt. Ltd. is a fast-growing global organization with presence across America, Europe, Africa, and Asia. We specialize in delivering multilingual technical support in Spanish, Portuguese, French, Italian, German, and Global English.As a Microsoft Partner, we leverage a curated global gig workforce and advanced AI technologies to enhance customer support efficiency while reducing operational costs.

Responsibilities:

  • End-to-end Payroll Management with 100% accuracy
  • Statutory Compliance: PF, ESIC, PT, LWF, Bonus, Gratuity, Shops & Establishment
  • Handling statutory filings, audits, and documentation
  • Attendance & leave management impacting payroll
  • HR policy implementation and governance
  • Compensation and benefits administration
  • HRMS management (GreytHR preferred)
  • Onboarding, exit, and F&F settlements
  • Employee payroll/attendance-related grievance handling
  • Team coordination and process optimization

Requirements

  • 15+ years in HR Operations with strong HR Operations as well as Payroll & Compliance experience
  • Graduate/Postgraduate in HR
  • Hands-on knowledge of PF/ESIC portals, HRMS tools & Excel
  • Strong communication and stakeholder management skills
  • Personal Laptop is a must.

Gigmo Solutions builds a global platform that transforms customer support by leveraging a curated gig workforce and advanced AI technologies. Targeting businesses in need of efficient technical support, we deliver solutions that enhance flexibility and significantly reduce costs. As a Microsoft Partner, our multilingual expertise allows us to cater to a diverse range of clients across multiple regions.

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