HR & Office Coordinator

Role overview

As our HR & Office Coordinator, you will be the heartbeat of our office culture and the backbone of our HR operations. You will ensure that whether an employee is logging in from home or walking into our office for a client workshop, their experience is seamless, professional, and uniquely "Zaizi." You will balance the tactical execution of HR Generalist duties with the creative management of our physical workspace.

Key Responsibilities

1. End-to-End People Operations (70%)

• Employee Lifecycle Management: Prepare and process all life-cycle materials, including drafting employment contracts, conducting comprehensive pre-employment checks (Right to Work, references), and issuing formal variations to terms and conditions.
• System Ownership (BambooHR): Act as the primary administrator for BambooHR. You will be responsible for ensuring all employee data is 100% accurate, up-to-date, and that all digital personnel files meet GDPR and compliance standards.
• Payroll Administration: Partner closely with the Finance team to ensure monthly payroll is seamless. This includes auditing data changes, tracking unpaid leave or overtime, and performing final checks before the pay run.
• Employee Relations (ER): Provide first-line support on all ER matters. You will guide managers through lower-level grievances, disciplinaries, and performance improvement plans (PIPs), ensuring all actions are documented and follow UK employment law.
• Onboarding & Offboarding: Own the "Day 1" experience. Ensure new employees have the onboarding and cultural induction they need to hit the ground running.
• Benefits & Wellness: Manage the administration of our benefits programs and drive wellness initiatives that keep our remote and in-office teams energised.

2. Office & Environment Experience (30%)

• The "Vibe" Manager: On days when teams or clients are in the office, you ensure the space is "client-ready." This includes coordinating catering, managing meeting room logistics, and being the welcoming face of the company.
• Vendor Management: Manage relationships with the building manager, cleaners, and snack/coffee vendors, ensuring the office is stocked and functional without over-ordering.
• Event Coordination: Plan and execute team days and social events that bridge the gap between our remote and local staff.

Health & Safety: Maintain a safe physical environment and serve as the primary point of contact for office-related facilities issues.

Requirements

Who You Are

• Experience: 3+ years in an HR Generalist or People Ops role, preferably within a fast-paced tech or consultancy environment.
• The "Hospitality" Mindset: You enjoy the "host" aspect of office management—making sure people are fed, comfortable, and have what they need to be productive.
• Highly Organised: You can pivot from a sensitive employee relations conversation to a catering delivery mishap without breaking a sweat.
• Tech-Savvy: Comfortable with HRIS tools (ideally BambooHR), Slack, and Google Workspace.

Why This Role Matters

In an IT consultancy, our people are our product. By creating a frictionless environment—both digitally and physically—you allow our consultants to focus on delivering world-class solutions for our clients.

You don’t meet all the requirements?
Studies show that women and black, Asian and minority ethnic people are less likely to apply for a job unless they meet every qualification. So if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.

SC Clearance:

Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously.

Salary £40-45k

Benefits

25 days paid holiday, plus bank holidays

Vitality medical insurance
Workplace Pension 5% employer contribution
Group Life Assurance
Cycle scheme
5 days a year for approved Training
WFH equipment allowance
Buy / Sell Holiday
2 days paid volunteering days

Other benefits:
Flexible working
Work on exciting projects - make a difference
Empowered to make decisions
Encouraged to fail fast and learn quickly
1-2-1 and team coaching / training available to all our staff

For further information contact- [email protected]

Nat Hinds-Head of Talent

Kayla Kirby-Talent Acquisition Specialist