HR Manager

AI overview

Shape and scale HR operations in a mission-driven healthcare tech startup, focusing on recruitment, onboarding, and compliance within a collaborative and fast-paced environment.

SteerHealth is seeking a proactive and detail-oriented HR Manager (U.S.) to lead Talent Acquisition and manage core HR Operations for our U.S. team. This role is ideal for someone who thrives in a fast-paced startup environment, understands U.S. HR compliance, and enjoys building scalable HR processes. You will work closely with leadership and cross-functional teams to support recruitment, onboarding, benefits, compliance, and continuous employee experience initiatives.Key Responsibilities
Talent Acquisition (TA)

  • Manage end-to-end U.S. recruitment across technical, healthcare, and business roles.
  • Partner with hiring managers to define job descriptions, interview criteria, and hiring processes.
  • Source and engage candidates via LinkedIn, job boards, referrals, and passive outreach.
  • Coordinate and conduct interviews and candidate assessments.
  • Maintain a smooth and high-quality candidate experience from initial contact to offer.
  • Manage and optimize the ATS to ensure accurate reporting and compliance with U.S. hiring standards.

HR Operations (U.S.)

  • Lead U.S. onboarding and offboarding using Justworks, including:
    • I-9 verification and compliance
    • E-Verify processes
    • Background checks and documentation
    • Benefits setup and enrollment
  • Maintain accurate U.S. employee records, contracts, and HR files in alignment with federal and state regulations.
  • Coordinate bi-weekly payroll in Justworks (compensation changes, deductions, time-off updates).
  • Manage U.S. benefits administration (medical, dental, vision, disability, life) including open enrollment and employee support.
  • Draft offer letters, employment documents, HR policies, SOPs, and compliance guidelines.
  • Provide day-to-day HR support related to benefits, policies, employee relations, and issue resolution.
  • Support employee engagement activities, surveys, culture programs, and internal communications.
  • Ensure compliance with U.S. labor laws (FLSA, FMLA, ADA, EEOC, state-specific requirements).
  • Maintain audit-ready compliance documentation and HR reports.

Performance & Compliance

  • Support performance review cycles, goal-setting, and development frameworks.
  • Maintain HR dashboards, people analytics, and workforce metrics.
  • Recommend continuous improvements to HR policies, processes, and compliance documentation.

Requirements

Must-Have

  • 2–5 years of Human Resources experience, specifically in U.S. HR Operations and U.S. Talent Acquisition.
  • Hands-on experience with Justworks (onboarding, payroll coordination, I-9, E-Verify, and benefits administration).
  • Strong understanding of U.S. HR fundamentals: onboarding, documentation, labor compliance, benefits, payroll coordination, and employee relations.
  • Proven experience managing full-cycle U.S. recruitment.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Proficiency with HR tools and ATS platforms (Justworks, BambooHR, Lever, Greenhouse, etc.).
  • High attention to detail, confidentiality, and a strong problem-solving approach.
  • Experience working in a healthcare startuphealthtech environment, or SaaS-based company.

Preferred / Nice-to-Have

  • Knowledge of multi-state employment regulations.
  • Ability to scale HR processes independently and work in a high-growth environment.

Why SteerHealth?

  • Opportunity to shape and scale HR operations for a mission-driven U.S. healthcare technology company.
  • Collaborative, fast-moving environment with high ownership.
  • Meaningful work supporting innovation and transformation in healthcare.

Steer Health is on a mission to modernize patient experience with its user-friendly healthcare telemedicine enterprise that empowers healthcare providers to deliver personalized patient care in real-time resulting in new practice revenues, enhanced staff efficiencies, and higher levels of patient satisfaction.. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down.We believe our opportunity is huge. Every Medical group and hospital in the world suffers from patient engagement problems. Traditional EHR products approach the problem with old solutions that breed inefficiency and ultimately can’t help hospital and practice admins to deliver care to patients in a secure manner.Steer Health provides a modern solution that addresses these data silo & EHR shortcomings. Steer Health helps healthcare enterprises harness the value of our all-in-one virtual care platform, by adding the patient outreach tools and 24x7 support that meet all virtual care needs. Ultimately, Steer Health helps organizations deliver superior care anywhere resulting in new revenues and enhanced staff productivity.

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