HR Manager

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Role Summary:

As our business grows and reaches new heights, we are looking for an HR Manager at Maker Lab. You’ll create and manage our employee relations-focused processes and structures while working with the rest of the Operations, Talent & HR teams. 

You’re a go-getter and a self-starter who can navigate a fast-paced and matrix environment. You’ll provide operational support and advisory within an ever-evolving business setting. You can establish strong relationships and partnerships, dynamic and self-served frameworks, and automated workflows as we strengthen our talent & HR infrastructure and drive organisational success as the business continues to develop and scale globally.

Role:

• Partner with the operations team, HR, Talent Acquisition and Business/Finance Ops teams throughout all the relevant employee relational and operational touchpoints.
• Handle all aspects of HR duties, being a point of contact for general HR-related queries.
• Fully dedicated to ensuring a positive talent and employee experience through all employee journeys, from onboarding to offboarding processes (talent conversations, talent hardware and email setup, talent feedback, etc).
• Managing HR Analytics, being a point person to drive reporting (headcount, attrition, retention), analytics and suggestions around metrics.
• Establish, execute and maintain internal HR processes and policy portals while continuously changing the infrastructure, programmes and initiatives.
• Owning and managing all talent aspects of a talent lifecycle (e.g., - inquiries, including expenses process, office-related access, leave entitlement, talent benefits, etc.)
• Assist with employee-related applications, including but not limited to work passes, contract preparation and start date synergies.
• Ensure legal compliance by monitoring and implementing applicable resources aligned with the government requirements.
• Adhoc support may be needed across various Operations, HR and Talent matters.

You:

• At least 6+ years of experience as a HR Generalist or HR/Talent/People Ops Specialist
• Experience setting up, implementing and communicating processes and SOPs with committed accountability to quick turnarounds when juggling competing priorities. 
• Strong HRIS knowledge, a subject matter expert to be able to implement changes and own all aspects in relation to our HRIS. 
• Strong knowledge of HR operational practices and a decent understanding of HR-related regulations, policies and compliances across APAC.
• Strong communication skills for regular verbal and written communication across the company.
• A sense of ownership and pride in your performance and its impact on the company’s success by not letting the BAU distract you from success. 
• Hyper-organised and able to take initiative when bringing solutions to the table. 
• Positive mindset, critical thinker with problem-solving skills, requiring little supervision
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.