HR Manager - Infrastructure Services

Overview

Our client, a growing technology-enabled infrastructure services organization based in South Florida, is seeking an experienced HR Manager to lead all human resources functions and drive strategic people initiatives. Supporting professional, technical, and administrative employees across hybrid and remote environments, this role offers an excellent opportunity for a seasoned HR professional to make a meaningful impact by shaping workplace culture, developing talent, and ensuring operational excellence in a flexible, multi-location setting.

Key Responsibilities

• Partner with senior leadership to develop and execute HR strategies that align with business objectives and support organizational growth
• Provide strategic guidance on workforce planning, organizational design, and change management initiatives
• Partner with legal and finance on enterprise risk management and employment-related matters
• Support annual compensation cycles, merit planning, and executive compensation reviews
• Prepare HR reporting and analytics for board-level or investor review
• Oversee the full-cycle recruitment process, ensuring efficient hiring practices and a strong candidate experience
• Develop talent acquisition strategies to attract top-tier professionals in the operational services sector
• Design and implement comprehensive onboarding programs to ensure new hires are set up for success
• Create and manage employee development initiatives, training programs, and career progression pathways
• Serve as a trusted advisor to employees and managers on workplace matters, conflict resolution, and performance management
• Foster a positive, inclusive workplace culture that promotes engagement, collaboration, and retention
• Design and measure employee engagement and inclusion initiatives using survey data and engagement analytics
• Administer compensation programs and conduct market analyses to ensure competitive and equitable pay practices
• Manage benefits programs and serve as the primary point of contact for employee benefits inquiries
• Oversee payroll processing and timekeeping systems to ensure accuracy and compliance
• Collaborate with finance and external vendors to resolve payroll-related issues
• Ensure compliance with multi-state employment regulations across professional services environments, with experience supporting salaried, exempt-heavy populations
• Maintain HR policies, procedures, and employee documentation in accordance with legal requirements
• Manage unemployment claims and other employment-related administrative matters
• Analyze HR metrics and trends to identify opportunities for improvement and drive data-informed decision-making
• Lead initiatives to enhance operational efficiency and employee satisfaction
• Partner closely with IT, Finance, and Operations leadership to support centralized shared-services models
• Manage HR programs in flexible work environments supporting hybrid and remote teams across multiple offices

Requirements

• Minimum of 5 years of progressive human resources experience, including at least 2 years in a leadership or manager-level role
• Broad expertise across talent acquisition, employee development, compensation, and employment compliance
• Experience supporting salaried, exempt-heavy populations in professional services or operational environments
• Proficiency with modern enterprise HRIS and payroll platforms (e.g., Workday, UKG Pro, ADP Workforce Now, Paycom)
• Strong interpersonal, coaching, and communication skills, with the ability to influence at multiple organizational levels
• Demonstrated ability to handle sensitive and confidential matters with discretion and sound judgment
• Effective presentation and facilitation skills
• Ability to perform the essential functions of the role with or without reasonable accommodation

Preferred Qualifications

• Experience supporting distributed, hybrid, or multi-location teams in flexible work environments
• Experience working across integrated HRIS and payroll systems in corporate or shared-services environments
• Background in operational services supporting regulated assets, technology-enabled services, or professional services organizations
• Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Experience with multi-state employment compliance
• Willingness to travel periodically as required

Benefits

• Salary: $115,000 - $125,000 annually, commensurate with experience
• Comprehensive health insurance coverage (medical, dental, vision)

• 401(k) retirement plan with company match
• 15 days of paid time off (PTO) annually

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.