HR Lead Tires Business Services

The Head of HR for Tire Manila Business Services is a strategic leadership role responsible for designing, implementing, and managing the full HR function within a newly established SSC. The role focuses on building a scalable HR operating model to support the SSC’s growth, ensuring talent acquisition, employee engagement, organizational design, and HR operations align with the center’s business objectives. This leader will play a critical role in shaping the SSC’s people strategy, culture, and performance from inception. 

Strategy & Organizational Development

• Design and execute the HR strategy for the new SSC, aligning with group-wide HR and business goals.
• Build and structure the HR team to support a multi-functional, high-performing SSC environment
• Support change management initiatives as new teams, tools, and processes are rolled out within the SSC.
• Design learning and development programs to build capability, support career development, and drive performance excellence.
• Identify leadership development and succession planning needs for critical roles.
• Act as a key advisor to SSC leadership and group HR leaders on workforce strategy and people issues.
• Collaborate with other business units and global HR teams to ensure alignment and knowledge sharing.

Talent Acquisition & Workforce Planning

• Lead end-to-end hiring for the SSC, partnering with talent acquisition teams or agencies to build out core teams across finance, HR, IT, procurement, and customer service.
• Develop workforce plans and talent pipelines to meet current and future business needs.
• Implement employer branding and recruitment marketing strategies to attract top talent in accordance with global policies & procedures

Employee Engagement & Culture

• Champion a strong, inclusive, and collaborative culture in a newly formed, fast-paced environment.
• Develop onboarding, engagement, and retention programs that drive employee satisfaction and reduce attrition.
• Implement feedback mechanisms and action plans (e.g., surveys, listening sessions).

HR Operations & Compliance       

• Set up core HR operations (HRIS systems, payroll, employee records, benefits, etc.) ensuring efficiency and compliance.
• Develop and enforce HR policies, handbooks, and procedures in line with local labor laws and global standards.
• Ensure legal compliance in employment practices, data protection, and diversity & inclusion.

BASIC:

• Bachelor's degree in Human Resources, Business Administration or related field
• 9+ years of progressive HR experiences, including 3+ years in a leadership role, preferably in a shared services or multinational environment. 
• Experience leading HR operations in a fast-scaling organization
• Fluency in English and local language
• Experience working with international teams 
• Good knowledge about local labor laws

PREFERRED:

• Masters degree or MBA 
• Experience in a startup HR environment is a strong advantage
• German proficiency 

All your information will be kept confidential according to EEO guidelines.

Ready to drive with Continental? Take the first step and fill in the online application.