Gain hands-on experience in HR operations and employee onboarding while ensuring a seamless onboarding experience for new hires.
HR Operations Intern (Onboarding Team)
Location: Noida
Type: Internship
Department: Human Resources – Onboarding
About the Role
We are seeking a proactive and detail-oriented HR Operations Intern to join our Onboarding Team at Paytm. You will play a critical role in giving new hires a warm welcome, guiding them through their first day, and ensuring a seamless onboarding experience. This is a great opportunity for someone looking to gain hands-on experience in HR operations and build a solid foundation in the employee lifecycle.
Key Responsibilities
First-Day Welcome: Greet and guide new employees on their first day, helping them feel comfortable and informed.
Orientation & Presentations: Support HR in conducting orientation sessions, preparing presentation materials, and facilitating sessions.
Joining Formalities: Ensure completion of all joining formalities—new hire paperwork, policy acknowledgments, and other documentation.
Employee Records Management: Maintain accurate employee records, both physical and digital, and update our digital filing systems.
Cross-Functional Coordination: Liaise with Payroll, IT, Finance, and respective Team Managers to ensure smooth onboarding logistics (e.g., laptop allocation, access provision).
Tracker Maintenance: Update and manage trackers (e.g., new joiner status, onboarding progress, probation timelines).
Confidentiality Handling: Handle confidential HR information with care and discretion.
Continuous Improvement: Provide feedback and suggest improvements for the onboarding process based on observations and interactions with new joiners.
Qualifications & Skills
Education: MBA in HR is preferred. Graduation degree (e.g., BBA, BA, etc.) may be accepted for exceptional candidates.
Communication: Strong verbal and written communication skills; comfortable interacting with new hires and coordinating with multiple teams.
Technical Skills: Basic proficiency in MS Office (Excel, Word, PowerPoint) or Google Workspace.
Interpersonal Skills: Positive attitude, eagerness to learn, and ability to build rapport.
Confidentiality: Demonstrated ability to manage sensitive information with discretion.
Organization: Strong organizational skills and attention to detail.
Adaptability: Able to handle multiple tasks, prioritize, and work independently or as part of a team.
What You’ll Gain
Real-world experience in HR operations and employee onboarding
Exposure to cross-functional working (HR, IT, Finance, Payroll)
Opportunities to contribute to process improvements
Mentorship from experienced HR professionals
Insight into Paytm’s culture, values, and business processes
Paytm Labs builds technologies that power Paytm, the worlds’ fastest growing mobile payments and commerce ecosystem. We use our skills, and our biggest asset – data, to make our little dent in this universe.
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