Process Design & Governance
Own and evolve the end-to-end Payroll and Time & Attendance global processes, ensuring efficiency,
compliance, and scalability across all regions.
Define and maintain global process standards, documentation, and control frameworks, ensuring
alignment with internal policies and external regulations (e.g., local tax, labor laws, social security).
Maintain and regularly review Process Design Documents (PDDs) and Standard Operating Procedures
(SOPs) for Payroll and T&A activities.
Develops and maintain global Risks and Control Matrix and ensures implementation of the control
process.
Business Process Outsource Partner Governance & Partnership
Act as the primary process owner interface for the BPO partner managing HR Operations services.
Ensure the BPO provider adheres to defined SLAs, process controls, and compliance requirements
across all supported countries.
Coordinate change requests, escalations, and new country implementations or transitions into the BPO
model.
Internal Process Control
Establish process-level controls and internal checkpoints to ensure accuracy, compliance, and mitigation
of operational risks.
Partner with Internal Audit, Compliance, and Finance to ensure a robust internal controls environment and
full audit readiness.
Monitor the effectiveness of controls and continuously identify opportunities to strengthen the process
governance framework.
Continuous Process Improvement
Monitor and analyze global KPIs and SLAs for Payroll and T&A services to ensure performance,
accuracy, and timeliness.
Lead process improvement initiatives to increase automation, reduce errors, and enhance employee
experience—leveraging tools such as RPA, workflow automation, and advanced reporting.
Support incident resolution and root cause analysis, collaborating with regional teams, HRIS, IT, and
Finance.
Education & Experience - Bachelor’s degree in HR, Business Administration, Finance or a
related field with two years of payroll experience. Four years of payroll experience in lieu of Bachelor's degree. Minimum 5–7 years of experience in global Payroll and Time & Attendance process
management within a multinational, ideally in the automotive or manufacturing sector. Familiarity with HR
and Payroll systems (SAP SuccessFactors, Workday, Oracle HCM, ADP, or other local payroll vendors).
Expertise in HR Services Governance - An experienced HR governance professional with a strong
background in HR shared services, data management, and outsourced services. Strong vendor
management experience, with a background in monitoring supplier performance and ensuring SLA
compliance.
Problem-Solving & Decision-Making – Strong analytical skills to assess system issues and develop
effective solutions.
What we offer:
Ready to drive with Continental? Take the first step and fill in the online application.
Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2021, Continental generó ventas por 33 800 millones de euros y actualmente emplea a más de 190 000 personas en 58 países y mercados. El 8 de octubre de 2021, la empresa celebró su 150 aniversario.El sector del grupo Automotive incluye tecnologías para sistemas de seguridad pasiva, frenos, chasis, movimiento y control de movimiento. La cartera también cuenta con soluciones innovadoras para la conducción asistida y automatizada, tecnologías de visualización y operación, soluciones de audio y cámara para el interior del vehículo, así como con tecnología inteligente de información y comunicación para los servicios de movilidad de operadores de flotas y fabricantes de vehículos comerciales. La gama de productos y servicios se completa con actividades integrales relacionadas con tecnologías de conectividad, electrónica de vehículos y computadoras de alto rendimiento.
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