Basic Function:
The HR Generalist plays a critical role in delivering high-quality, responsive HR support across the organization. This position serves as a trusted resource to managers and employees, managing a broad range of HR functions including employee relations, benefits administration, HR systems, compliance, performance management support, and policy administration (excluding talent acquisition). The ideal candidate is a self-sufficient, tech-savvy HR professional who can operate autonomously, pivot quickly across priorities, and drive execution in a fast-paced environment. Success in this role requires strong systems capability, sound HR judgment, and the ability to manage both strategic initiatives and day-to-day HR operations with excellence.
Essential Functions and Responsibilities:
Administer and manage employee benefits programs, including enrollments, changes, vendor coordination, audits, and compliance with federal and state regulations.
Serve as a key contributor to HRIS configuration, maintenance, and optimization, including workflows, reporting, data integrity, and system enhancements.
Support total rewards processes, including compensation cycle administration, benchmarking support, reporting, and data validation.
Ensure HR operational excellence, maintaining accurate employee records, documentation, and scalable processes across the employee lifecycle.
Monitor and support employment law compliance, partnering to maintain policies, required postings, documentation, and regulatory alignment across jurisdictions.
Provide consultative guidance to managers on HR policies, benefits, compliance, and performance documentation best practices, exercising sound judgment and clear communication.
Generate and analyze HR reports and data insights to support decision-making related to headcount, compensation, benefits, and operational trends.
Identify and implement process improvements that enhance efficiency, scalability, and accuracy within HR operations and systems.
Serve as backup support for payroll processing as needed, executing established payroll processes in accordance with documented procedures to ensure accuracy, compliance, and timeliness.
Collaborate cross-functionally with Finance, Payroll, Legal, and business leaders to ensure alignment of HR operations with broader organizational objectives.
Perform other duties as assigned.
Physical Demands:
While performing the duties of this Job, the employee is regularly required to sit; use hands to type, handle, or feel and talk or hear
Specific vision abilities required by this job include close vision
Ability to occasionally lift/move up to 25 pounds
Individuals with a disability who are otherwise able to perform the essential functions of the job may request reasonable accommodation through the Human Resources department.
Position Specifications
Education:
Bachelor’s degree in Human Resources, Business Administration, or related field preferred
Experience:
A minimum of 4 years of progressive HR experience in a generalist or comprehensive HR role, preferably within the SaaS sector.
Demonstrated experience supporting multiple HR functional areas (employee relations, benefits, compliance, performance management, HR operations).Hands-on benefits administration experience, including vendor coordination and employee support.
Experience administering and working within HRIS platforms; UKG Ready configuration experience strongly preferred.
Experience supporting managers with practical, solution-oriented HR guidance.
Knowledge, Skills, & Abilities:
Ability to operate independently and manage competing priorities in a dynamic, fast-paced environment.
Strong working knowledge of employment law and HR best practices.
Solid benefits knowledge, including eligibility, enrollments, life events, and compliance considerations.
HRIS proficiency with systems administration, workflow management, reporting, and data integrity practices.
High level of technical aptitude; ability to quickly learn new systems and tools.
Excellent written and verbal communication skills.
High degree of discretion and ability to handle confidential information.
Strong organizational skills with the ability to pivot quickly across varied HR responsibilities.
Self-directed, proactive, and comfortable operating with autonomy.
Travel:
Minimal, generally 12 days or less per year
LIFE AT LUMIN DIGITAL
Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users.
At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things.
Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.