HR EXECUTIVE (Japanese Speaker)

·          Serve as the overall SPOC for HR-related concerns

·          Drive employee awareness of company rules and regulations, and HR guidelines

·          Collate and manage documentations needed for administrative hearings and evidences

·          In partnership with Operations, conduct reviews and performance management/coaching with employees who are deemed underperforming with the goal of increasing productivity and job security

·          Bridge the gap between Human Resources, Delivery and Support groups by establishing and maintaining communication lines

·          Communicate with Delivery and Department Heads regarding the specific challenges of each, and devise plans and activities with the goal of curbing attrition and employee dissatisfaction

·          Take part in performance management reviews

·          Conduct Root Cause/Deep Dive Analysis on major causes of employee attrition and dissatisfaction

Requirements

·          College Graduate in any field; Preferably of a Human Resources-related course (ie Psychology, Sociology, Human Resource Management)

·          Minimum of 1 - 2 years’ experience as HR Generalist.

·          Working knowledge in other facets of HR Management (Employee Relations, Labor Relations, C&B, Health & Safety, Data Management, Engagement, et al)

·          Extensive knowledge and experience on corporate compliance and labor laws

·          DOLE Compliance, OSH, Labor Law/ BWC, Government Benefits and Compliances

·          Thorough understanding of Discipline Management – SCM/NTE, NOD, PS

·          Functional understanding of Performance Management – Regularization Reviews, PIP, Annual Review

·          Process oriented – has proven track record of innovations and process improvement initiatives

·          Very good knowledge on the BPO/IT industry standards

·          Ability to work independently

·          With excellent written, verbal and presentation skills

·          Able to relate to various levels of the organization

Benefits

●       Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).

●       Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.

●       Dental up to 500 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.

●       Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).

●       Medical Leave as per Labor law - 14 days.

●       Bereavement leave – 3 working days in an event of death in the immediate family (Spouse, Children, parents).

●       Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.

●       Paternity Leave – 7 days of Paid Leave within 30 calendar days from the birth of the child.