HR Business Partner

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a HR Business Partner at impact.com you will be  a strategic and operational partner in the people function. The HR Business Partner will play an an important role in shaping the organizational culture, driving change management, optimizing HR processes and ensuring legal compliance while fostering a positive work environment conducive to employee growth and success. 

What You'll Do:

Talent Acquisition & Onboarding

• Manage end-to-end recruitment for Greater China.
• Oversee new employee onboarding to ensure a positive and engaging experience.
• Manage third-party vendor relationships to support hiring and HR services.

Performance, Development & Engagement

• Coach and advise managers on performance management practices.
• Foster internal talent development and promotion opportunities.
• Facilitate training initiatives in collaboration with People Development.
• Build strong relationships with business leaders to provide organizational insight and development recommendations.
• Recommend and implement actions to maintain a healthy, productive work environment.

Employee Relations & Offboarding

• Manage employee relations issues with fairness and consistency.
• Oversee offboarding and exit processes, ensuring compliance and insights for retention.
• Provide policy guidance and interpretation to managers and employees.

Compliance & Risk Management

• Ensure compliance with local labor laws and regulations to reduce legal and financial risks.
• Partner with leadership to align HR practices with company policies and local requirements.

Strategic HR Partnership

• Collaborate with leadership to align people strategies with business goals.
• Partner with Centers of Excellence (COEs), Talent Acquisition, People Development, and the broader People Organization to deliver scalable HR programs.

• Analyze HR data and metrics to generate insights and actionable recommendations.
  
  

What You Bring: 

• 5+ years of experience or equivalent.
• Significant experience partnering with globally distributed teams across time zones.
• Experience in Project & Change management.
• Excellent communication skills.
• Build trust with your stakeholders by being open and transparent, and always following through.
• A deep knowledge of HR programs and practices, including employment laws and regulations, coaching and facilitation, and performance management and employee relations.
• Comfortable navigating a fast-changing environment and managing change.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.