HR Benefits Coordinator

We have an opening for an HR Benefits Coordinator. Under limited supervision, you will provide a full range of moderately difficult administrative duties, requiring flexibility, tact, customer service, and use of discretion with sensitive information. This position is in the Benefits Office.

In this role you will

• Answer telephone calls, independently answer Service Now inquiries, greet customers, answer benefits questions to resolve problems regarding benefits eligibility and service; review, prioritize and disseminate incoming mail.
• Enter data of benefits forms as needed.
• Provide information to employees and retirees on applicable policies, state laws, and procedures affecting LLNS Health and Welfare and retirement plans. Research issues/escalations and refer to other benefits team members when appropriate.
• Process a wide variety of benefit transactions for employees involving all LLNS group insurance plans to ensure compliance with group insurance summary plan descriptions and retirement plan documents.
• Prepare and maintain a variety of benefits procedure manuals.
• Provide support for LLNS extended leave programs and absence management.
• Log and retrieve data by accessing a variety of computer platforms with specialized software.
• Gather information from various sources, compile data and prepare complex reports and presentations
• Perform other duties as assigned.

• Ability to secure and maintain a U.S. DOE L-level security which requires U.S. citizenship.
• Experience with electronic payroll/personnel computer systems, including data entry and retrieval.
• Strong customer service, communication, written, and interpersonal skills necessary to interact with customers, peers, and all levels of management, including independent coordination of multiple tasks using tact, mature judgement, flexibility, and discretion.
• Ability to interpret policies and procedures related to functional responsibilities.
• Ability to make recommendations for process improvements.
• Ability to work independently and as a team member with limited task definition.
• Intermediate computer skills and experience with the Microsoft Office Suite, Entrust, or Adobe Acrobat, and ability to learn new software quickly.
• Maintain schedule flexibility and excellent attendance.
• Experience compiling, tracking and monitoring data and results.
• Intermediate computer skills and experience using Microsoft Office Suite, Outlook, calendaring.

#LI-Hybrid

All your information will be kept confidential according to EEO guidelines.

Position Information

This is a Flexible Term appointment, which is for a definite period not to exceed six years.  If final candidate is a Career Indefinite employee, Career Indefinite status may be maintained (should funding allow).

Why Lawrence Livermore National Laboratory?

• Included in 2026 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit https://www.llnl.gov/inclusion/our-values 

Security Clearance

None required.  However, if your assignment is longer than 179 days cumulatively within a calendar year, you must go through the Personal Identity Verification process.  This process includes completing an online background investigation form and receiving approval of the background check.  (This process does not apply to foreign nationals.) 

National Defense Authorization Act (NDAA)

The 2025 National Defense Authorization Act (NDAA), Section 3112, generally prohibits citizens of China, Russia, Iran and North Korea without dual US citizenship or legal permanent residence from accessing specific non-public areas of national security or nuclear weapons facilities.  The restrictions of NDAA Section 3112 apply to this position.  To be qualified for this position, Candidates must be eligible to access the Laboratory in compliance with Section 3112.

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession.  This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.  

If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas.  Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

How to identify fake job advertisements

Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.

To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf

Equal Employment Opportunity

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

Reasonable Accommodation

Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory.  If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request. 

California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.