Housing Resource Specialist

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: 

Housing Resource Specialist helps People We Serve (PSW) find and maintain housing utilizing the Federal and State voucher systems. Assures that participants and landlords meet voucher guidelines. Assist participants in finding alternative housing, as needed.

Team Specific Information: The Rental Assistance Housing Department is a team of staff who help manage over 600 housing vouchers in the community. This team will be assisting in all aspects of maintaining that voucher – signing leases, completing inspections, coordinating with landlords, etc. 

Compensation & Benefits:

• $30.12/hr OR $62,649.60/yr 
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• Complete all paperwork required for HUD/Division of Housing or other programs on a timely basis.
• Act as liaison between tenant and landlord.
• Provide information on vacancies, helps to negotiate leases with landlords, fill vacancies in a timely manner.
• Assist in assuring housing qualities standards by completing annual/biennial/special inspections.
• Maintain communication with case management staff concerning participant status. Assess participants potential for living independently and coordinate/monitor support systems as needed.
• Respond to issues raised by participants, landlords and clinical staff relating to housing issues.
• If working with a Project-based voucher caseload-onsite at the project every week, (2 hrs for 49 and less project-based voucher holders, 3 hrs for 50 and over project-based voucher holders at site).
• Maintain familiarity with contract law as it relates to apartment leasing. Help participants facilitate resolutions of landlord disputes and evictions.
• Maintains rental assistance caseload in accordance with WellPower standards and HUD/Division of Housing regulations, policies and procedures.
• Support the team by obtaining landlord resources, training, and client referrals.
• Maintain a trauma informed environment of wellbeing.
• Meet documentation and scanning expectations as defined by team management.
• Other duties as assigned 

Requirements & Qualifications: 

EDUCATION:

• Bachelor’s degree in psychology, social work, human services, or other related degree required.

EXPERIENCE:

• Experience with Housing Vouchers, low-income housing, or similar equivalent experience preferred.

LICENSURE/CERTIFICATION/REGRISTRATION: (may be obtained on the job)

• Registered and proficient in the HUD Enterprise Income Verification (EIV) web-based computer system
• Certified to perform HUD Housing Quality Standards inspections
• Upon 1 year of experience using the Colorado Division of Housing (DOH) Elite Super User computer system, employee base salary shall be increased by $1 per hour
• One year experience using the Colorado Homeless Management Information System (HMIS) performing intakes, exits, updates and reports
• One year experience administering the various Wellpower rental assistance programs.

Work Location: This is a hybrid opportunity open to folks residing in the Greater Denver Metro area.

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours.

Physical Requirements: 

Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment. May require occasional evening or weekend hours. Local driving required.

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice