Host - Hostess

As a Host - Hostess at La Residencia, a Belmond Hotel in Mallorca, you'll be the first to welcome our guests in our bars and restaurants, setting the stage for a memorable dining experience with your warm smile and attentive service. You'll collaborate with the team to ensure every guest feels valued, reflecting the luxury and sophistication of our brand. Eager to be the face of our exceptional hospitality?

Primary Responsibilities Include 

• Guest Welcoming: Greeting guests warmly and welcoming them to the restaurant in a professional and courteous manner.
• Reservation Management: Managing reservations and seating arrangements efficiently and accurately.
• Menu and Service Knowledge: Providing informed menu recommendations and answering guests' questions with expertise.
• Quality Assurance: Assisting in maintaining high standards of service, cleanliness, and overall presentation.

Requirements

What You Bring:

• Experience: Prior experience as a Host/Hostess or in a customer service role, preferably within a luxury dining environment.
• Interpersonal Skills: Excellent communication and interpersonal skills, enabling effective interaction with guests and colleagues. Fluency in English is essential; proficiency in additional languages is considered a valuable asset.
• Service Orientation: A friendly and professional demeanor, coupled with a genuine passion for providing exceptional guest service.
• Organizational Skills: Strong attention to detail and multitasking abilities, ensuring efficient and accurate task completion.

Benefits

What We Offer: 

At La Residencia we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and health insurance, accommodation upon availabilities: Your well-being is our priority.
• Free meals during your workday: Flavors that drive you forward.
• Free uniforms and laundry: Elegance and comfort without worry.
• Exclusive Learning and Development Program: Grow with us.
• Wellness and social activities: Find your balance.  

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. 

This is your moment. Apply today!  
 

About Us  

La Residencia, A Belmond Hotel, Mallorca is an art-filled haven spread across 12 acres of ancient olive groves, perched beside the UNESCO World Heritage Tramuntana Mountains in the charming village of Deià. Its 70 rooms and suites are each decorated in keeping with the bohemian Mallorcan spirit, with more than 800 artworks by over 85 artists – all of whom have lived and worked in the region.

The Belmond & LVMH Family 

La Residencia is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.