Home Automation Programmer & Service Technician

• Program and configure automation systems including Lutron (HomeWorks QS/QSX, RadioRA 2/3), Savant, Control4, Crestron, and related subsystems.

• Develop and load system code, user interfaces, and configuration files.

• Prepare and pre-configure equipment and devices prior to deployment.

• Install, troubleshoot, and support integrated lighting, AV, control, and network systems.

• Configure devices using IR, IP, and RS-232 control protocols.

• Perform system testing, calibration, and commissioning for new installations.

• Provide on-site and remote service support, including diagnostics, processor checks, and guided client troubleshooting.

• Deploy, configure, and manage complex wired and wireless networks, including switches, access points, firewalls, VLANs, and IP management.

• Create and maintain accurate documentation, including device lists, wiring schedules, network maps, and secure password repositories.

• Communicate clear, timely updates on project status, service actions, and follow-ups.

• Uphold the company’s commitment to delivering a seamless, positive client experience.

• 3+ years of experience in home automation programming or service.

• Proficiency in Lutron programming, Savant, Control4 Composer, Crestron, and IR/IP/RS-232 configuration.

• Solid understanding of AV integration, low-voltage systems, and foundational networking.

• Experience deploying and managing enterprise-grade wired and wireless networks.

• Ability to read and interpret wiring diagrams, schematics, and technical plans.

• Strong command of Microsoft Office and Adobe applications.

• Valid driver’s license and reliable transportation.

• Ability to travel locally and occasionally overnight.

• Flexibility to work extended hours when needed—often without prior notice—due to system failures, client emergencies, or time-sensitive technical issues.

• Strong technical aptitude across multiple system types and disciplines.

• Organized, proactive, and able to manage tasks independently.

• Excellent client-facing communication and professionalism.

• Ability to absorb feedback, adjust quickly, and remain composed in dynamic environments.

• Strong analytical and creative troubleshooting abilities.

• Positive, team-oriented mindset with passion for technology and service.

• Comfortable working in a fast-paced environment with shifting priorities, including urgent system needs.

Salary Range: ~$100K+
Status: Full-time
Hours: 40 hours per week