[HN-Long Bien] Executive Assistant to BOD cum QA

We're looking for a right-hand person for the C-suite to take care of Rakuna's Hanoi office. The ideal candidate is energetic, empathetic, loves to take care of everyone in the office, and doesn't mind wearing multiple hats and managing various contracted teams.

In detail, you will:

• Handle HR tasks such as (30%)

  • Focus on employer branding, candidate experience, and employee engagement.
  • Manage recruitment planning, candidate pipelines, and HR reporting (job descriptions, postings, CVs, interviews, offers, terminations).
  • Maintain accurate employee records (attendance, performance, personal details).
  • Oversee internship programs and staff training/development initiatives.
  • Manage staff welfare policies, including compensation and benefits.
  • Organize company activities (bonding events, happy hours, charity programs).
  • Ensure compliance with labor laws and company policies.

• Handle Admin tasks such as (10%)

  • Handle general office tasks and purchase management.
  • Review and implement company policies and procedures.
  • Plan and organize company events.
  • Coordinate maintenance of office equipment and facilities.
  • Manage office affairs (workspace, equipment, environment).
  • Organize meetings, appointments, and events

•  Quality Assurance (50%)

  • Write and document all test plans from the requirements, specifications and test strategies
  • Create and perform test campaigns whenever it is necessary to fit in the overall planning
  • Replicate/reproduce, test, analyze, and document all errors arise from customer feedback
  • Use versioning systems to code test scripts
  • Use bug tracking database to report bugs
  • Raise an alert when an important issue is likely to put in jeopardy the whole project

• Handle other tasks as required to support the CEO & COO (10%)

  • Market research, competitor research

  • Support team Sales/ Marketing/ CS as needed

  • Dealing with local authorities, etc.

  • Working with subcontractors for accounting and taxes

  • Manage Event Operation collaborators 

• At least 3 years of relevant work experience 

• Detail-oriented, honest, proactive, diligent, flexible

• Strong organization skills and willingness to wear multiple hats

• Good command of English (writing and speaking) and strong MS Office skills

• Be willing to work at night occasionally to support clients or team members in different time zones

• Ability to work autonomously and in a team
• Determination and tenacity to commit to the end when solving issues

Perks: 

• Be a part of a young, dynamic, multinational and multi-functional team that serves global customers with new everyday challenges (Our team has staff working in U.S and Vietnam).

• High work flexibility and ownership (We don’t count every single hour you show up at the office, what we care more is are you able to achieve your tasks each month).

• Lunch allowance, frequent bonding events, and training sessions (leadership, technical knowledge,...)

Work directly at the office: 156 Viet Hung, Long Bien, Hanoi.

How to apply: Submit your resume to apply. Only qualified and shortlisted candidates will be contacted.

Application Deadline: Open until filled.