HK Omni Channel Business Support Intern

AI overview

Support Love, Bonito’s offline operations in Hong Kong through effective coordination and problem-solving, enhancing productivity and workflow efficiency.

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

  • Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!
  • Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
  • Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The Role:

You will be responsible for continuously delighting and exciting the LB community, through thoughtful assortment selection and high accuracy of buys with the delicate balance of hard data, consumer insights and commercial instinct.

Reporting directly to the Hong Kong Area Manager and working closely with the Hong Kong online and offline team, you will play a pivotal role in shaping Love, Bonito through this exhilarating phase.

Main Responsibilities:

  • Key business support to Love, Bonito HK Offline operations and liaise Omni projects
  • Ensure that operational issues/information are promptly and accurately delivered
  • Follow up with operational matters and deliver solutions that are efficient, accurate, and aligned with company policies
  • Develop and improve operational workflows to enhance stores’ productivity and efficiency
  • Coordinate the procurement monthly store supplies, and all necessary operational materials and all store events, including new store openings
  • Adhoc Omni channel related duties as required

Requirements

  • Possess intermediate Microsoft Excel and Powerpoint skills
  • Good communication and interpersonal skills, numerate and tech-savvy
  • Meticulous, high attention to detail, logical and analytical
  • Self-starter who takes responsibility and ownership of their work
  • Ability to work and adapt in a fast-paced, ever changing environment
  • A genuine interest and curiosity to know how things work and how to make them better
  • Is resourceful and has a knack for solving problems with agility
  • An outgoing personality who enjoys interacting and connecting with people
  • 5 to 6-months commitment
  • Commencement Period: ASAP

You Should Have / Be:

  • Excellent problem solver, able to identify the root clause and come up with creative solutions for retail team
  • Strong interpersonal skills, work closely with internal and external stakeholders
  • Being open to change with flexibility, willing to challenge and initiate own ideas
  • Desire to work in a dynamic and fast paced environment

Benefits


1. Exposure to a fast growing Omni fashion brand and it’s energetic team!

2. Flexible Work Arrangement

  • Work from anywhere!
  • Hybrid work and adjustable hours - as long as present during our core working hours

3. Market level internship salary and benefits provided

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Hybrid work and adjustable hours - as long as present during our core working hours

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

View all jobs
Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Customer Service Q&A's
Report this job
Apply for this job