Help-Desk Technician

Job title: Help-Desk Technician / IT 硬件技术员
Code: 88-65-00-110-710
Summary/Objective：摘要/目标
1. Fix all issues effectively.
有效地解决所有问题。
2. Maintain the network, hardware and software facility.
维护公司的网络，硬件及软件。
Essential Functions/ Responsibilities. 基本的工作职责
1. Helpdesk and troubleshooting.
处理 Helpdesk 的问题。
2. E-Mail setting, SGN, PMCA system, Phone maintenance.
邮箱设定，SGN，PCMan 系统，电话系统维护。
3. Debug the network of the Huizhou plant.
惠州工厂网络的调试。
4. Configured and installed laptops and PCs for HZ plant.
惠州工厂台式机和笔记本的配置与安装。
5. Solve the entire printer problem for Huizhou plant.
处理惠州工厂所有打印机问题。
6. Holding the warranties of the PCs and laptops.
保证电脑正常运行。
7. Provide technical assistance to MIS Hardware Engineer.
协助 MIS 硬件工程师。
8. Emergency handling, coordination and follow-up of any network disconnected or abnormal issue. 
紧急处理、协调和跟进任何的网络中断或异常。
9. Manage and inventory the IT assets of the plant.
 对工厂的 IT 资产进行管理及盘点。
10. Distribute IT peripheral products and manage inventory effectively.
对 IT 周边品进行发放，并有效做好库存管理。
“The responsibilities as defined are intended to serve as a general guideline for this position. 
Associates may be asked to perform additional tasks depending on strengths and capabilities.” 
所定义的职责为该职位的一般准则，员工可能会被要求根据强项和能力来完成额外的任务
Required Experience 
CO-XX-FRM-8004-M Rev B; 4/11/2017
1. Above 1year related work experience in MIS 一年以上 MIS 工作经验
2. Must be able to sit/stand for at least 90 consecutive minutes, and not suffer from any sensory 
deprivation and/or paralysis of the limbs. 必须能够坐/站持续 90 分钟，不会四肢麻痹和/或瘫痪
Preferred Education:
College degree or above
大专或以上学历
Training required: 
MIS operator and programer
MIS 人 员 和 程 序 员
Languages: English
Classification: Exempt
External/ Market equivalence position: Computer Maintenance Technician

Country/State code (If applicable): 710