[HELLOCONNECT] HR Systems Specialist

HR Systems Specialist

At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in maintaining the Sprout HR systems by managing user accounts, resolving issues and providing training and providing comprehensive training for employees, leaders, offshore approvers and stakeholders. 

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

System administration and Life cycle management

• Create and manage user accounts across both Sprout platforms.
• Execute system updates for employee movements, promotions, and offboarding to ensure access is managed accurately.
• Maintain and analyze HR databases, ensuring data integrity through regular enquiries and audits of HR documents.

Configuration and Quality Assurance

• Ensure quality and timely implementation of system features through accurate configuration tracking.
• Audit HR processes and employee details to ensure the systems reflect the “source of truth”.
• Implement advanced system configurations to optimize HRIS performance.

Reporting and Analytics

• Develop and maintain custom reports and dashboards in both systems.
• Provide headcount, turnover, and payroll cost reports.
• Analyze trends

Training and Support

• Conduct system orientations and training.
• Act as level 2 support for employee and manager queries regarding system functionality.
• Stay updated on new feature releases for both platforms and recommend optimizations.

What you’ll bring

• At least 2 years hands-on experience as administrator for Sprout.
• Advanced knowledge in MS Excel
• Strong analytical and problem solving skills
• Experienced in analyzing HRIS performance metrics to drive process improvements
• Excellent organizational skills with a focus on accuracy during system configuration and auditing
• Ability to train employees, leaders, and offshore stakeholders on system usage and best practices
• Demonstrated ability to handle sensitive personnel data and keep all information strictly confidential
• Ability to collaborate with offshore approvers and local HR teams to ensure system efficiency

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location:

BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City)                   

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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