Hebrew Speaking Customer Support for Automotive Insurance & Claims Department

🚗 Exciting Opportunity! Join the Patrique Mercier Recruitment ES team as a Hebrew Speaking Customer Support representative for the Automotive Insurance & Claims Department. In this role, you will play a key part in assisting Hebrew-speaking customers with their insurance inquiries and claims processes. Be part of a dynamic work environment where you can make a difference!

Your primary responsibility will be to provide exceptional customer support to Hebrew-speaking clients in the automotive insurance sector. Whether handling policy-related questions or assisting with the claims process, your expertise will ensure customers receive the assistance they need. If you're passionate about helping others navigate the complexities of insurance and claims, we invite you to apply!

Your Responsibilities

• Deliver excellent customer support to Hebrew-speaking clients in the automotive insurance and claims department.
• Assist customers with insurance inquiries, policy details, and the claims process.
• Document customer interactions accurately and efficiently for reference and follow-up.
• Collaborate with team members to meet service goals and enhance overall customer satisfaction.
• Participate in continuous training to stay updated on insurance policies and claims procedures.

Requirements

• Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter. An EU passport or residency is mandatory.
• Proficiency in Hebrew (written and spoken) is required.
• A strong commitment to delivering exceptional customer service.
• Prior experience in customer support, specifically in insurance or claims, is advantageous.
• Excellent communication and interpersonal skills.
• A team player with a proactive and empathetic approach.
• Strong problem-solving abilities and attention to detail.
• Passion for assisting customers in navigating insurance processes.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks